Martin Lewis has issued urgent advice to millions of O2 customers facing a significant price increase. Up to 15 million people will see their monthly bills rise by up to £30 a year, a 40 per cent increase on the £21.60 originally written into their contracts.
Speaking on his ITV show on Tuesday, the financial expert labelled the rise a “mockery” and warned it could encourage other network providers to follow suit. He urged Ofcom, which said it was “disappointed” by O2’s decision, to take action.
Lewis explained that affected customers can leave their contracts penalty-free within 30 days of receiving notification of the increase. He advised consumers to check their bills and consider switching if they are unhappy with the change.
In a statement, O2 said: “We appreciate that price changes are never welcome, but we have been fully transparent with our customers about this change, writing directly to them and providing the right to exit without penalty if they wish.”
