Amazon's popular free streaming service, Freevee, has been hit by a major outage leaving Fire TV Stick users across the UK frustrated and unable to access their favourite shows and movies.
Hundreds of users took to social media and outage tracking websites to report issues, with many encountering an error message stating: "Sorry, something went wrong on our end. Please try again." The problems began emerging on Wednesday evening, disrupting prime viewing hours.
What Users Are Experiencing
Affected users describe being completely locked out of the Freevee application. Attempts to launch the service result in immediate error messages rather than the usual interface. Interestingly, the outage appears to be specifically affecting the Freevee app on Amazon's own hardware, with some users noting the mobile app continued to function.
"My whole evening viewing is ruined," one frustrated user commented on Twitter. "Was right in the middle of a show and it just cut out. Now I can't get back in at all."
Amazon's Response and Status
At the time of writing, Amazon has not released an official statement regarding the cause or expected resolution time for the Freevee outage. Their service status page has yet to reflect the ongoing issues reported by users.
Downdetector.co.uk, a website that tracks service outages, showed a significant spike in reports starting around 7:30 PM GMT, confirming the problem is widespread and not isolated to individual users.
What is Amazon Freevee?
For those unfamiliar, Freevee (formerly IMDB TV) is Amazon's advertising-supported video-on-demand service. It comes pre-installed on Fire TV devices and offers a vast library of movies, TV series, and original content completely free of charge, making it a hugely popular option in the UK streaming market.
This outage highlights the growing dependence on streaming services and the frustration that ensues when technical failures occur. We will continue to monitor the situation and provide updates as Amazon works to resolve the issue.
