Thousands of Microsoft users across the globe have reported significant disruptions to their Outlook 365 email systems and other services, marking a widespread outage that began on Thursday afternoon. According to data from DownDetector.com, approximately 16,000 users had logged issues by 3:30 p.m. ET, highlighting the scale of the problem as complaints surged online.
Microsoft Acknowledges Widespread Service Issues
In response to the outage, Microsoft quickly acknowledged the disruption, stating that it was actively investigating a potential issue impacting multiple Microsoft 365 services. The company identified a specific section of its North American service infrastructure that was not processing traffic as expected, leading to the widespread failures reported by users.
Efforts to Restore Functionality Underway
Microsoft confirmed that its technical teams are working diligently to restore the affected infrastructure to a functional state. The company emphasised its commitment to resolving the issue as swiftly as possible, though no specific timeline for full recovery has been provided yet. This outage follows recent incidents involving other major tech platforms, such as Twitter and Grok, which have also experienced significant service disruptions in recent weeks.
The disruption has impacted businesses and individuals reliant on Microsoft's cloud-based services, causing delays and communication challenges. Users are advised to monitor official Microsoft channels for updates on the restoration process and any further developments regarding the outage.
