The UK's data protection regulator has formally contacted Meta following deeply troubling allegations that intimate and private footage captured by its AI-powered smart glasses was viewed by outsourced contractors. According to explosive reports from Swedish newspapers, subcontractors in Kenya tasked with training the glasses' artificial intelligence systems were exposed to videos of people having sex, using the toilet, and undressing.
Concerning Claims of Unauthorised Viewing
Swedish publications Svenska Dagbladet and Goteborgs-Posten revealed that workers anonymously described reviewing extremely sensitive material recorded by Meta's smart glasses. One contractor stated, "We see everything – from living rooms to naked bodies," while another highlighted the presence of explicit sex scenes filmed by wearers. The workers expressed belief that individuals were unaware the glasses were recording during these private moments.
ICO Demands Transparency and Compliance
The Information Commissioner's Office confirmed it has written to Meta seeking urgent clarification on how the company is fulfilling its data protection responsibilities under UK law. An ICO spokesperson emphasised that service providers must clearly explain what data is collected and how it is used, particularly when personal information is employed to train AI systems.
"Devices processing personal data, including smart glasses, should put users in control and provide appropriate transparency," the spokesperson stated. "The claims in this article are concerning. We have now written to Meta to request information on how it is meeting its obligations under UK data protection law."
Meta's AI Terms and Previous Controversies
Meta's UK AI terms acknowledge that the company may review user interactions with AI systems, including through automated or manual human processes. However, the company did not respond to requests for comment regarding these specific allegations. This incident follows previous warnings from charities that Meta's plans to incorporate facial recognition features into smart glasses could endanger women and girls by enabling predators to identify and track individuals covertly.
Broader Implications for Smart Technology
The scandal raises significant questions about privacy safeguards in emerging wearable technologies. As smart glasses become more sophisticated with AI capabilities, the balance between innovation and user protection becomes increasingly critical. The ICO has existing guidance for smart technology and Internet of Things manufacturers outlining transparency requirements, but this case suggests potential gaps in implementation and oversight.
Experts have repeatedly warned about the risks posed by covert recording devices, with women previously telling media outlets they believe predators are exploiting the discreet nature of smart glasses to violate privacy without consent. The current allegations underscore the urgent need for robust ethical frameworks and regulatory enforcement as AI-integrated wearables proliferate in consumer markets.
