Money saving guru Martin Lewis has revealed how millions of Brits could be entitled to a free device that might save them up to £100 on their annual broadband bills.
The consumer champion dropped this financial bombshell during his latest appearance on ITV's The Martin Lewis Money Show, explaining that new Ofcom regulations could work in favour of frustrated broadband customers across the UK.
The WiFi Booster Solution
According to Lewis, if you're experiencing poor broadband speeds despite paying for a premium package, you might be eligible for a free WiFi booster from your provider. "If your broadband isn't working properly, you have rights," Lewis emphasised during the show.
These small but powerful devices can significantly improve your internet connection by extending WiFi coverage throughout your home, potentially eliminating frustrating dead spots and slow connection areas.
How The New Rules Work
The key lies in understanding your rights under Ofcom's strengthened regulations. Lewis explained that if your broadband speeds consistently fall below the minimum guaranteed level promised in your contract, your provider must address the issue - and this could include providing a free WiFi booster.
"If you're not getting the minimum guaranteed speed and they can't fix it, you can leave without penalty," Lewis stated, adding that many providers would rather offer a free booster than lose a customer entirely.
Three Steps To Potential Savings
- Check your contract - Identify the minimum speed guaranteed by your provider
- Test your actual speed - Use reliable speed testing tools to measure performance
- Contact your provider - Report consistent underperformance and request solutions
Lewis stressed that being polite but persistent with customer service representatives often yields the best results. Many customers have successfully obtained free boosters simply by asking and providing evidence of their speed issues.
Beyond The Free Device
While the free WiFi booster represents an immediate win, the potential savings extend further. Lewis highlighted that customers experiencing persistent speed issues might be entitled to discounts on their monthly bills or even the right to switch providers without facing early termination fees.
"This isn't just about getting a free piece of kit," Lewis noted. "It's about ensuring you get what you pay for - and if you don't, taking appropriate action to either fix the problem or find a better deal elsewhere."
The money expert's advice comes as many households struggle with rising living costs, making every potential saving increasingly valuable for family budgets across the country.
