New research by tutor platform GoStudent has found that nearly one in three children have turned to AI chatbots like ChatGPT and Google Gemini to discuss difficult feelings before speaking to an adult. Among those who used such systems, 73% followed the advice in real life, and 37% did not inform an adult about their actions.
Why Children Prefer AI Over Adults
The study revealed that children's preference for AI stems from fears about confidentiality, judgment, or punishment. Some also worried about burdening a parent or teacher, while a third said they chose AI because it was always available. The most common topics discussed included grades, pressure, or conflicts with teachers (35%), followed by friends or relationships (20%), and mental health or emotional wellbeing (10%).
Parental Concerns and Calls for Restrictions
Despite children's openness with AI, 64% of adults said their kids had never mentioned speaking to a chatbot about their feelings. This disconnect has fueled parental concern: 88% of parents want restrictions on under-16s using AI, with 40% favoring an outright ban and 47% supporting use only with parental consent.
Dr Marguerita Magennis, a psychologist and parenting consultant, warned: “Young people are naturally drawn to AI because it is immediate, available 24/7 and feels non-judgemental. However, children are also more vulnerable to suggestion and manipulation... My greatest concern is not only the quality of the advice they receive, but the potential for emotional dependence on a chatbot rather than developing resilience through trusted human relationships.”
Government Action and Expert Advice
The findings come as the UK government develops new online safety measures, including plans for an under-16s social media ban. Felix Ohswald, CEO of GoStudent, emphasized: “AI can support learning and answer questions but it shouldn't replace conversations with trusted adults. That is why it is important that we understand the different ways children use these tools and help them think critically about the answers they receive.”
Dr Magennis added: “The most important question these findings raise is why so many children feel safer confiding in technology than in the adults around them. Rather than focusing solely on restricting AI, we should also invest in strengthening relationships at home and in school.”
