EasyJet has issued a significant update for passengers travelling across Europe this spring and summer, warning that new border control procedures could lead to extended waiting times at airports. The airline cautions that flights may not be able to wait for delayed passengers, even if queues are unusually long.
EES Implementation Causes Delays
The European Entry/Exit System (EES), which replaces manual passport stamping with biometric data collection, is now operational at airports across the continent. Travellers will need to have their facial images and fingerprints scanned at border kiosks. This process is expected to add time to passport control, particularly for those encountering the system for the first time.
In a statement released on May 7, EasyJet said: "Airports across Europe may experience longer waiting times at passport control due to the new European Entry/Exit System (EES). This could mean you need to have your biometrics taken at border checks, including the scanning of facial images and fingerprints." The airline added that it "may not be able to wait for delayed passengers, even if the wait is longer than usual."
Recommendations for Passengers
EasyJet strongly advises passengers to arrive at the airport with plenty of time to spare. For those who have booked package holidays with EasyJet holidays, the company is working with transfer partners to account for potential border delays.
Travel expert Kate Donnelly suggests arriving as close to the check-in desk opening times as possible to maximise the time available without queuing. EasyJet typically opens its check-in desks around two hours before flights to EU destinations such as Spain, France, and Italy. Passengers are advised to check online for precise timings and plan accordingly.
For early morning flights, travellers may benefit from twilight baggage drop services, which allow check-in to be completed the night before. EasyJet provides details of participating locations online.
What is the EES System?
The EES is a digital border system that collects biometric data (facial images and fingerprints) and personal information from non-EU nationals travelling to the Schengen zone for short stays (up to 90 days within a 180-day period). The data is stored for three years and a day. The system aims to enhance security, combat irregular migration, prevent identity fraud, and streamline border checks.
The recent surge in delays is attributed to the system's introduction, meaning most passengers have not yet experienced the new procedures. Exemptions to EES are listed on the EU's official Travel Europe website.
Which Countries Require EES?
The EES applies to 29 European countries, including all EU member states except the Republic of Ireland and Cyprus, which are outside the Schengen area. The full list includes: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
Travellers to Ireland or Cyprus will not need to undergo EES checks.
Tips for Smooth Travel with EasyJet
- Download the EasyJet app for live flight updates, including gate opening times.
- Ensure you have the correct travel documents.
- For checked luggage, arrive in time for Bag Drop; opening times are available in the app or booking details.
- Allow extra time at departure airports when leaving the EU, as additional checks may apply.
- Be aware of possible passport control checks after security and before reaching your gate.
- Consider potential delays when planning onward travel from your destination airport.



