Tesco has emailed customers today (July 21) about a popular brand of crisps which has been pulled from the shelves amid concerns over a manufacturing mix up. The supermarket chain is getting in touch with anyone who has bought Doritos Chilli Heatwave because some packs contain an ingredient which is not mentioned on the label which could be dangerous for people with certain allergies.
Some packs may have been packed with the wrong product which contains milk. Instead of Chill Heatwave they have been filled with Tangy Cheese. The warning from the Food Standards Agency covers 140g packs with the batch code GBC 209 184C and the best before day of December 5, 2026.
Tesco email to customers
In the email Tesco said: “We’re writing to make you aware that you may have recently bought a product from Tesco (listed below), which has now been recalled.
"If you've bought a product listed here, please do not eat/drink/use it. We'll shortly be updating our online product recall page with more details, and further information on what to do next. Please see tesco.com/zones/product-recall. In the meantime, if you have any further questions, please ask at your local store or visit our contact us page at tesco.com/help/contact."
Food Standards Agency warning
The Food Standards Agency said: "This product contains milk, making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents. PepsiCo is recalling the product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall."
The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.
"If you have bought the product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead return it to the store from where it was bought for a full refund. For more information, or to receive a full refund, please contact PepsiCo Consumer Care Line on 0800 274777 or visit contact.pepsico.com/walkers."
Milk allergy and intolerance
Milk allergies affect two to three per cent of young children and are among the most common childhood food allergies. Milk Intolerance (usually lactose intolerance), is much more common in adults. In the UK, around 5% to 15% of adults of Northern European descent have lactose intolerance, though that number is significantly higher among British people with African, Asian, or Mediterranean heritage.
Cow's Milk Allergy Symptoms (Immune Response) Allergy symptoms usually appear very quickly (within minutes to two hours of consuming dairy), though some digestive symptoms can be delayed by a few hours. Skin: Raised, red, itchy rashes (hives/urticaria), swelling of the lips, face, or around the eyes. Respiratory: Runny nose, sneezing, itchy eyes, or a persistent cough. Digestive: Nausea, vomiting, stomach cramps, or sudden diarrhoea. Severe Allergy (Anaphylaxis): On rare occasions, a true milk allergy can cause a life-threatening reaction. Seek emergency medical care immediately if someone experiences difficulty breathing or wheezing, swelling of the tongue/throat, difficulty swallowing, or dizziness and collapse.
Lactose Intolerance Symptoms (Digestive Response) Intolerance symptoms typically kick in anywhere from 30 minutes to a few hours after eating or drinking dairy. Because it isn't an immune reaction, it will never cause hives, facial swelling, or breathing difficulties. Bloating and a tight, uncomfortable stomach, excessive flatulence (wind), tummy gurgling, rumbling, or painful cramps, loose, watery diarrhoea, feeling sick or nauseous.
