Royal Mail is urging customers to display an 11-word sign on their door to prevent dog attacks on postal workers, warning that failing to do so could lead to an “unpredictable” situation.
The postal service advises dog owners to “print and display this card so delivery drivers” wait until appropriate measures have been taken. The sign reads: “I have a dog. Please wait whilst I secure my dog before opening the door.” It can be printed for free in English or Welsh.
Why the Sign Is Needed
Royal Mail says the printable notice is a simple yet effective way to help prevent attacks. In its guidance, the company states: “Even the most lovable dog can be a danger to postal workers.”
“Dogs are territorial by nature, and if they feel they need to protect their family, they can become unpredictable. Please help us to deliver your post safely by keeping your dog secure and out of the way before the post person arrives,” the guidance adds.
Attack Statistics
On July 6 2026, Royal Mail announced that 2,019 dog attacks on its staff were reported over the past year, marking an 8% fall compared to the previous reporting period. Over half (52%) of the attacks took place at the front door.
The company noted: “Whilst the company welcomes the drop, attacks remain unacceptably high. The figure equates to an average of 38 attacks every week across the UK, with some leading to permanent and disabling injuries.”
Appeal to Dog Owners
Royal Mail said it was “appealing to dog owners to ensure they understand the devastating impact of dog attacks on postmen and postwomen and take proper measures to ensure their pets pose no threat to delivery postal workers, or the community at large, through responsible dog ownership.”
Lizz Lloyd, Health & Safety Director at Royal Mail, said: “While it’s encouraging to see dog attacks on our colleagues fall by 8% last year, these incidents remain a serious risk to postal workers, resulting in painful injuries and lasting distress. Every attack is one too many.”
“We continue to raise awareness of the issue among the public, but preventing attacks starts at the doorstep. We’re urging dog owners to take simple steps, such as keeping pets secure before opening the door, to help keep our people safe,” Lloyd added.
