Seven healthcare organisations across Greater Manchester have been rated 'good' by the Care Quality Commission (CQC) in the latest inspection round-up, while one service requires improvement. Among the high performers is Tania Brown Ltd in Wigan, a homecare provider for children and young adults, praised by inspectors and families for its quality of care.
Wigan: Tania Brown Ltd Rated Good
Tania Brown Ltd, based in Westwood Park Drive, Wigan, received a 'good' rating. The service predominantly provides homecare to children and young adults living with their families. Relatives praised the organisation for effective communication and coordination, which reduced pressure on families and ensured the best possible care.
Staff encouraged clients to take 'positive risks'. One client was supported to plan and attend 'daredevil activities' such as indoor skydiving and ice skating. The person's family said: “Between Tania Brown, the physios and myself, we organise events, and the carers come with me. Tania Brown always supports any ideas to get him to do something different and I really value that.”
In one case, the organisation was 'instrumental' in identifying the health and social care needs of a client who was acutely unwell and not receiving correct support. The case manager 'worked tirelessly', leading to noticeable improvements within months, including weight gain and a necessary medical procedure. A case manager told inspectors: “The most important person is the client and their family, and their story is so valuable.”
Bury: Whitefield House Care Home Rated Good
Whitefield House care home in Whitefield received a 'good' rating. The premises were described as 'warm and inviting', but some risks were identified with furnishings not being suitably secured. Personalised care plans reflected both mental and physical health needs, and people were empowered to make their own decisions. Relatives spoke positively, with one saying: “[Relative’s] health condition has improved since [they] went there and they have got (them) to eat and take [their] medicines, so now [they] can remember sometimes and join in things, so much happier.” However, care was not always carried out 'in-line with' training, and some people did not receive their medicines as prescribed, with no 'robust system' for time-sensitive medicines.
Manchester: Primary Eyecare Services and Bowland Medical Practice Rated Good
Primary Eyecare Services on Bengal Street was rated 'good', with care described as 'safe, supportive and enabled patients to do the things that mattered to them'. Patients were actively involved in their treatment, with flexible appointments and locations. Staff training was up-to-date, and employees reported a supportive, blame-free environment.
Bowland Medical Practice in Baguley also received a 'good' rating. The premises were 'visibly clean' but out-of-date consumables were found; immediate action was taken. Patients were routinely referred to community-based services for issues like social isolation and financial concerns. Some 90% of patients said they felt treated with 'care and concern', above the national average of 86%. Inspectors said the service was 'exceptional at ensuring people could access the care they needed'.
Oldham: Springfield House GP Practice Rated Good
Springfield House GP practice was rated 'good', noted for treating people with 'kindness, empathy and compassion'. However, only 51% of survey respondents in 2025 said their overall experience of contacting the service was 'good', compared to a national average of 70%. Changes were made, including a triage system and ring-back option. Patients told the CQC they 'always manage to get an appointment' and 'things have improved massively'. 93% of those surveyed rated their overall experience as 'good' or 'very good'.
Stockport: Bramhall Manor Care Home Requires Improvement
Bramhall Manor Care Home in Hardy Drive, Bramhall, was rated 'requires improvement'. Ongoing concerns about medicine management were raised, including time-specific medicines not given at correct times and one patient not receiving medication as per manufacturer's instructions. Some improvements had been made to response times to call bells, but feedback on staffing levels was mixed, with people left waiting 'for significant periods of time'. A relative said: “It’s not very nice for [family member] needing to wait if they have had an accident…” Some risk assessments were inaccurate, but the registered manager was 'responsive' and implemented new assessments. Falls risk management had improved with physiotherapy support.
Rochdale: Castleton Health Centre and Durnford Medical Centre Rated Good
Castleton Health Centre in Elizabeth Street received a 'good' rating. Inspectors said the practice was 'well equipped' with recent renovations creating a clean environment. Staff were up-to-date with training, and the service was 'exceptional at treating people with kindness, empathy and compassion'. The nursing team was praised as 'strong' and 'patient focused'.
Durnford Medical Centre in Middleton also received a 'good' rating. Some 94% of patients in a 2025 survey said their needs were met. Staff understood the importance of inclusive care. However, administrative and reception areas were not always kept locked as required for safety, and PPE was not consistently available.
Tameside: Pennine Care NHS Foundation Trust Leadership Rated Good
Leadership at Pennine Care NHS Foundation Trust was rated 'good'. Most service users rated their care as 'good' or 'very good'. Inspectors praised the trust's vision and priorities, with leaders demonstrating commitment to compassionate and inclusive leadership. Recent structural changes strengthened accountability. However, union representatives reported issues with leadership, communication, and decision-making contributing to low morale. Staff also reported under-resourcing, increased violence and aggression, and insufficient wellbeing support.
