Creggan Bahn Court Care Home in Ayr has achieved a perfect 10 out of 10 rating on the independent review website Carehome.co.uk, based on first-hand feedback from families and loved ones.
The care home, part of the Maria Mallaband Care Group (MMCG), reached the maximum score on the platform, which is widely regarded as one of the most trusted independent review sites in the adult social care sector. The rating is calculated using reviews submitted by family members, friends, and loved ones, reflecting the experiences of those closest to residents.
What Reviewers Say
Review comments consistently praise the home's kind and caring team, vibrant social life, and the comforting sense of family and close friendships. One reviewer called Creggan Bahn "a welcoming haven as a feeling of goodwill and kindness permeates throughout."
Another family member shared how their father had "come to consider Creggan Bahn as home and the staff as his extended family," where the "love and care" shown to him "went above and beyond." The activities team were described as "full of energy and ideas" with "a strong commitment to the individual."
Team Praise and Management Response
The warmth and attentiveness of the team, along with standards of care and cleanliness, also feature prominently across the feedback. A wife whose husband stays for respite care noted that "the staff are absolutely wonderful" and shared that he fondly refers to the home as his "5* hotel." Another reviewer highlighted how reassuring it was that team members "really know my mum" while supporting her in a "dignified and caring way."
Samantha Baxter-Hendren, Home Manager at Creggan Bahn Court Care Home, said: "We are absolutely delighted to have achieved a perfect 10 rating. What makes this recognition so special is that it comes directly from families and friends of those in our care. Their feedback means everything to us. Our team works incredibly hard to create a warm, supportive, and respectful environment, and we are so proud that this has been reflected in their reviews."
Creggan Bahn Court, part of Maria Mallaband Care Group, offers residential, nursing, and respite care in a welcoming, community-centred coastal setting in Ayr.
