A dream luxury holiday for British tourists at a five-star Turkish resort rapidly descended into a nightmare, as a severe fly infestation overwhelmed the property, leaving families disgusted and demanding answers.
Paradise Lost: Resort Overrun by Swarms of Insects
Guests who paid a premium for a relaxing break at the five-star Labranda Club Camyuva in Antalya were met with an unsettling scene. Swarms of flies plagued the entire resort, creating an unbearable and unhygienic environment.
The infestation was so severe that it impacted every aspect of the holiday:
- Dining Disgrace: Flies covered the buffet food at every meal, making it impossible for guests to eat without swatting insects away from their plates.
- Poolside Problems: The pool area, meant for relaxation, was inundated, with flies covering sunbeds and contaminating the water.
- Room Invasion: There was no escape, as flies infiltrated guest bedrooms, preventing any peace or respite.
Holidaymakers' Dreams Dashed Amid Health Concerns
One affected guest, Michelle O'Connell, described the experience as "disgusting," highlighting the resort's apparent inability to control the situation. Despite numerous complaints, the management's response was deemed woefully inadequate, offering only minimal compensation that failed to reflect the ruined holiday.
"You couldn't eat or drink without flies all over you and your food. It was a complete health hazard," another guest reported.
Operator Response and Seeking Redress
The tour operator, loveholidays, has stated it is investigating the claims with the hotel. They have encouraged the affected guests to follow up with their customer relations team to address their complaints formally.
This incident serves as a stark warning for holidaymakers seeking luxury abroad and raises serious questions about health and safety standards at supposedly high-end resorts. For the affected Brits, their much-anticipated summer getaway became an expensive lesson in holiday disappointments.
