TK Maxx has issued an urgent product recall notice for a popular electrical item sold in its stores, warning customers of a significant fire risk. The retailer is recalling the XO Poppy Super Power 10,000 mAh Power Bank immediately due to safety concerns linked to overheating and potential ignition.
Specific Models and Safety Concerns
The recall targets three distinct models: PY-UKPBK10M-BW8, PY-UKPBK10M-LP1, and PY-UKPBK10M-SW3. These power banks, which feature decorative swan, leopard, and bow prints, also correspond to receipt and price ticket codes 014851, 014852, and 014853. According to the Office for Product Safety and Standards, the product presents a severe fire hazard because of its substandard internal construction.
Technical Faults Identified
The safety regulator highlighted that the power bank suffers from poor internal build quality, with wires soldered directly to the printed circuit board without any secondary form of fixing. This design flaw means that connections can become loose over time, leading to overheating and possible ignition, thereby creating a fire risk. The product fails to comply with the General Product Safety Regulation 2005, underscoring its non-compliance with essential safety standards.
Immediate Actions Required
TK Maxx has strongly urged anyone in possession of these power banks to cease using them immediately. Customers are instructed to return the items to any TK Maxx store to receive a full refund or a replacement. The retailer emphasised the importance of this recall, noting that recent testing revealed a potential issue with the internal wiring, which may not be securely attached in some units.
As a portable device, there is an increased risk that the wiring could become dislodged during use, potentially causing overheating or a fire hazard. TK Maxx has also encouraged customers to inform their friends and family about the recall to ensure widespread awareness and safety.
Contact Information for Further Queries
For additional information or assistance, customers in the UK can contact TK Maxx at 01923 473561 or via email at customerservice@tjxeurope.com. In Ireland, the contact details are 01 2476126 and the same email address, customerservice@tjxeurope.com.
Broader Context of Product Recalls
This recall follows a series of similar safety alerts in the retail sector. Notably, multiple Tower air fryer models have been recalled this month due to fire hazards, as they can overheat and catch alight during operation. These products, available at major retailers including Sainsbury's, Lidl, Robert Dyas, B&M, Poundland, Tesco, and the Tower website, fail to meet the Electrical Equipment (Safety) Regulations 2016.
The affected Tower models include the T17023 Tower 2.2Ltr Manual Air Fryer, T17061BLK Tower 4Ltr Manual Air Fryer, T17067 Tower 4Ltr Digital Air Fryer, T17087 Tower 2Ltr Compact Manual Air Fryer, and T17129L and T17129 Tower Vortx 8L Air Fryers. Consumers who have purchased these items are advised to unplug them immediately and contact the retailer for a refund, highlighting a growing trend of electrical safety concerns in consumer products.
