Sainsbury's has sparked customer outrage after announcing it will raise the minimum spend for standard home delivery from £40 to £50, effective April 7. The change applies to delivery pass holders, who will also see the fee for orders below the threshold rise from £7 to £7.50.
The supermarket confirmed the update in an email to customers, stating it is the first increase in over a decade and reflects rising costs. A spokesperson said the vast majority of customers already spend above the new threshold and will not be affected.
However, many shoppers have taken to social media to express frustration. One single-person household complained that £50 is too high for weekly groceries, while another said they struggle to reach £40 and will now have to visit stores in person.
Sainsbury's delivery pass options include £7.50 a month, £43 for six months, or £80 for 12 months for anytime delivery, and a midweek pass at £4 a month or £40 for 12 months. Customers without a pass still pay delivery fees between £1 and £5.50 for orders over £50.
The supermarket also highlighted Click & Collect as a cheaper alternative. The change comes as online grocery costs rise across the industry, but affected customers argue it penalises those with smaller shopping needs.
