A woman concerned about a name discrepancy between her easyJet holiday booking and passport was urged by the airline to get in touch directly to resolve the issue. The prospective passenger had secured a holiday with the carrier but had concerns about a potential issue with her trip.
Customer Query on Facebook
Taking to the easyJet holidays Facebook page, Jessica asked: "Booked holiday with my 'first' and 'last name' My 'given name' on my passport includes my middle name. Do I need to amend my booking? I fly in 2 weeks and haven't yet checked in if that makes a difference."
EasyJet's Response
She received a response from easyJet stating: "According to the International Air Transport Association (IATA), there's no middle name rule as such, but their guidance is the recorded name on a reservation and ticket should match the name in your official travel document." A follow-up reply from Anga then added: "Hi Jessica, thank you for reaching out. Please note that the name on your booking needs to match what is on your passport. To assist you with adding your middle name, kindly DM us with your booking reference, booker's name and email address used on the booking."
UK Government Advice
The UK government website advises travellers to ensure two key things are consistent when booking a trip. It states: "The name on your passport must match the one you use when you book your travel." However, it does not clarify whether a middle name featured in your passport must also be included when making a booking. Different airlines have their own policies, so it's always advisable to check with them directly if you have any worries about anything on your travel documents.
Ryanair's Policy
Ryanair, for instance, addresses the question on its website, stating: "For security reasons, the first name and surname on your booking must match the names on your travel document(s). We do not require middle name or second/double-barrelled surnames for flights."
Jet2's Policy
Jet2 similarly states that middle names aren't required, except in one particular scenario. On its website, it explains: "We don't need your middle name(s) on your booking unless two people on the booking have identical first and last names. Please make sure all names are spelt exactly as they are on your passport."
Tui's Policy
Tui has also confirmed it's not essential. Responding to a query about the website not accepting a full name, it clarified: "Our website only allows for a maximum 15 characters in the name box. Just enter what you can and contact us so we can make a note of your full name on the system. Just so you know, we only need your title, first name and surname. You don't have to include middle names."
