A care worker has been sentenced after callously stealing life savings from a vulnerable dementia sufferer, spending the money on fast food, luxury tanning sessions, and streaming services while her victim was left confused and destitute.
An investigation uncovers that James Anderson, hailed as Britain's kindest plumber, misled the public using photos of vulnerable customers he claimed to help during the cost-of-living crisis.
Exclusive: The Financial Conduct Authority has uncovered a major failure by UK banks to pass on interest rate rises to savers, disproportionately harming vulnerable and older customers. Discover the findings and what it means for your money.
An 83-year-old woman drowned in her bungalow during severe flooding after fire crews, aware of vulnerable residents, failed to conduct a morning welfare check. An inquest hears the devastating sequence of failures.
Labour MP Jess Phillips delivers a powerful speech in the Commons, accusing the government and society of being in 'denial' over the characteristics of grooming gangs, hindering efforts to stop the abuse.
Exclusive investigation reveals how Queensland's new social housing policy is leading to mass evictions of homeless families from emergency accommodation, sparking a severe humanitarian crisis.
Verizon has abruptly disconnected tens of thousands of long-standing customers across the US in a drastic move to purge 'low-value' accounts, leaving users furious and stranded without service.
Concerns are mounting for a vulnerable 13-year-old girl, Liridona Ademaj, who vanished from her Westminster home on Thursday. Metropolitan Police launch public appeal for sightings.
Milton Keynes University Hospital issues formal apology after a catastrophic failure leaves a vulnerable patient with learning disabilities alone and without transport for hours, sparking outrage from Mencap and a government review.
A Wisconsin woman receives a shockingly lenient sentence after pleading guilty to adulterating her 79-year-old grandmother's diabetes medication, a case that has sparked outrage and raised serious questions about elder abuse and justice.
Charities sound the alarm as government cuts to housing vouchers and soaring rents threaten to leave thousands of vulnerable Britons, including families and the elderly, without a home. A perfect storm of policy failure and economic pressure is pushing th
The UK government has terminated the Holiday Activities and Food (HAF) programme funding, ending crucial free school meal support for over 600,000 children during holidays, sparking outrage from charities and opposition parties.
The energy regulator Ofgem has issued a stern rebuke to the UK government for its failure to implement a crucial social energy tariff, leaving millions of vulnerable Britons exposed to high bills. Discover the details of the delay and the growing calls fo
A Dorset pub's strict 'no reservation' policy leads to a £250 fine for elderly patrons, sparking a national debate on fairness and discretion in hospitality rules.
A leading UK streaming service has ignited a firestorm of customer anger after abruptly increasing its monthly subscription fee by a staggering 33%. Subscribers have taken to social media to blast the decision, with many declaring they are 'cancelling imm
Vital warning for 1.8 million UK users of personal alarms as the national landline switch-off accelerates. Learn why your device may soon fail and how to secure a safe replacement.
A disgraced former Church of England priest, Michael Byrne, has been convicted for a shocking campaign of coercion, convincing vulnerable women to model lingerie for him under the guise of 'spiritual healing'. Discover the full, disturbing details of his
The UK government is set to introduce free air conditioning for vulnerable households as temperatures soar. Find out who qualifies and how it works.
A restaurant server was left speechless after a diner handed them a list of outrageous demands. From specific seating to customised dishes, the requests have sparked debate online.
A government minister has urged police to treat missing persons cases with the same urgency as other serious crimes, highlighting the need for better protection of vulnerable individuals.
A controversial new documentary about Bonnie Blue, a young woman with severe mental health struggles, has sparked heated discussions on ethics, privacy, and the portrayal of vulnerable individuals in media.
Kmart faces serious accusations of misleading shoppers about the origins of its clothing, sparking outrage and calls for transparency.
O2 is rolling out significant network updates that could impact millions of customers. Here’s how the changes might affect your mobile experience.
Labour MP Jess Phillips accuses the government of failing vulnerable individuals, citing poor conditions and lack of support in Whitehall.
BT has been ordered to refund £18 million to customers after an investigation found the telecom giant overcharged for landline services. Find out if you're eligible for compensation.
A nurse from Kirkcaldy, Fife, has been sentenced to prison for stealing money from elderly and vulnerable patients under her care. The shocking case highlights breaches of trust in the healthcare system.
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
A coroner's report reveals a series of catastrophic failures at a Bristol care home that led to the tragic death of a vulnerable woman. Read the full investigation.
A disturbing trend of substandard work and unscrupulous contractors is leaving vulnerable Australians with costly and dangerous home repairs. Here’s what you need to know.
The Department for Work and Pensions (DWP) has been urged to halt its 'heavy-handed' approach towards vulnerable individuals, following reports of unfair sanctions and undue pressure.