HMRC failed 85 million taxpayer calls in decade
Shocking figures reveal HMRC failed to answer 85 million taxpayer calls over ten years, exposing a broken customer service system leaving millions frustrated and unheard.
Shocking figures reveal HMRC failed to answer 85 million taxpayer calls over ten years, exposing a broken customer service system leaving millions frustrated and unheard.
Australia's telecommunications giant Optus faces mounting pressure as two senior executives resign following catastrophic network failures that left millions unable to contact emergency services.
Former Australian foreign minister Julie Bishop faces mounting pressure to resign from her role at the United Nations as she vehemently denies bombshell accusations about her conduct, sparking a major diplomatic controversy.
In a bombshell Mirror investigation, discover the extraordinary story of Harvey Willgoose's phone conversations with Harvey Weinstein from a British prison and the explosive revelations that followed.
A female prison officer faces sentencing after admitting to smuggling illicit phone calls to a violent inmate who severed a man's leg in a machete attack, exposing serious security breaches within the UK prison system.
US communications watchdog launches major offensive against spam calls, implementing strict new rules for telecom providers to protect consumers from fraudulent robocalls.
New data reveals spam calls and robocalls have skyrocketed to their highest level in six years, with Americans receiving nearly 5 billion unwanted calls monthly. Discover what's driving this alarming trend and how to protect yourself.
Emmanuel Macron delivers fiery speech dismissing calls to step down, accusing political opponents of deliberately destabilising France amid ongoing political turmoil.
Former Trump aide Mikey Smith exposes disturbing pattern of late-night presidential tirades, revealing the chaotic final hours of Trump's presidency and raising concerns about his mental state.
David Lammy demands urgent action as new data reveals Greater Manchester Police failed to respond to thousands of emergency calls within target times, leaving vulnerable residents at risk.
Los Angeles Rams supporters are up in arms after a series of contentious referee calls during their nail-biting overtime defeat, sparking widespread accusations of being 'screwed' by the officials.
Distressed emergency calls have emerged detailing the horrific discovery of Iryna Zarutska's body, as police investigate a suspected love triangle murder involving her ex-partner DeCarlos Brown Jr.
Toronto Mayor Olivia Chow faces mounting criticism as taxpayers fund hotel accommodation for thousands of migrants while local residents struggle with housing crisis. Exclusive investigation reveals the staggering costs.
Pressure mounts on NSW Police Commissioner Karen Webb as senior officers and political figures question her leadership following controversial remarks and case management.
A major Optus outage left Australians unable to reach emergency services, with calls to triple-zero failing. A victim who collapsed during the blackout warns that lives are at stake, demanding an urgent regulatory overhaul.
Exclusive investigation reveals the Australian government's promised failsafe for emergency calls, the 'Triple Zero Custodian', remains unstaffed and inoperative, leaving millions vulnerable over a year after the catastrophic Optus network blackout.
The Australian federal government vows 'significant consequences' for telecom giant Optus following a catastrophic network failure that prevented emergency calls and has been connected to multiple deaths.
Australian telco giant Optus could face unprecedented corporate manslaughter charges as a national inquiry investigates a catastrophic 16-hour Triple Zero outage linked to multiple fatalities, prompting calls for massive fines and criminal liability.
Optus CEO Stephen Rue is under immense pressure to resign following a catastrophic 14-hour nationwide network outage that left 10 million Australians stranded and has been connected to three tragic deaths after emergency calls failed.
A catastrophic failure during an Optus network upgrade disrupted emergency calls to Triple Zero, resulting in three tragic deaths, as confirmed by the telecom giant's CEO in a damning revelation.
Groundbreaking research from the University of Essex shatters digital myths, proving that a simple phone call is far more powerful for emotional connection than texts or emails. Discover why your voice matters more than ever in the age of AI.
Transport for London launches a new campaign targeting anti-social behaviours like 'manspreading' and loud phone calls on the Tube, aiming to make journeys more pleasant for everyone.
British police, including forces in Norwich and Cleveland, have issued statements confirming they are not dealing with real incidents after a spate of sophisticated hoax calls, known as 'swatting', targeted American cities like Boston and Florida. The for
Exclusive investigation reveals victims of domestic violence are being failed by police call handlers who dismiss urgent pleas for help, with one woman told to call back after being assaulted.
Labour's Deputy Leader Angela Rayner is under intense pressure to resign amid allegations she avoided paying stamp duty on a property sale and provided conflicting accounts about her main residence. The controversy threatens to derail Labour's election ca
Exclusive insight into the bizarre reason behind Hunter Renfrow's missed opportunity with the Carolina Panthers and his potential shock return to the NFL.
Friends star Jennifer Aniston reveals her strict policy of never answering calls from numbers she doesn't recognise, opening up about her privacy boundaries and digital habits in a candid new interview.
Reform UK leader Nigel Farage condemns the UK government's 'catastrophic failure' on immigration as spending on hotel accommodations for asylum seekers hits a staggering £6.2 million per day. Exclusive figures reveal the immense financial and social toll
A significant Verizon network outage across the United States has left customers unable to make calls, send texts, or use data, sparking a wave of frustration and urgent investigations.
Exclusive investigation reveals the Scottish Government has awarded over £20 million to organisations actively campaigning for its contentious gender self-identification reforms, raising serious questions about the use of public funds for political lobbyi