Category : Search result: call handler failure


US migrant child helpline failing vulnerable children

Shocking investigation reveals how a taxpayer-funded helpline for unaccompanied migrant children is failing to protect them from trafficking and abuse, with calls going unanswered and cases mishandled.

Guterres: 1.5°C climate failure 'moral catastrophe'

UN Secretary-General António Guterres delivers impassioned warning at COP30 summit, declaring the world's failure to meet critical climate targets a profound moral failure that threatens humanity's future.

Chess Grandmaster's Harrowing 911 Call Revealed

Distressing emergency call reveals frantic moments as friends discovered chess champion Daniel Naroditsky unconscious. The dramatic audio captures their desperate attempts to save the grandmaster's life.

Prison guards help sex offender escape with directions

Exclusive: Security scandal rocks UK prison system as staff inadvertently assist convicted sex offender's escape from Derwentside immigration centre, raising serious questions about staff training and security protocols.

Police apology after murder at sex offender's home

A police force has issued a formal apology after a vulnerable woman was murdered at a known sex offender's residence that had been operating unlawfully for six months, raising serious questions about public protection failures.

Saratoga horse abuse video exposes handler violence

Disturbing footage reveals a stable handler violently striking a horse at the prestigious Saratoga Race Course, prompting immediate suspension and investigation into racing industry practices.

ANZ Banking App Crashes in Nationwide Outage

Thousands of ANZ customers across Australia were left stranded as both the mobile app and internet banking services crashed simultaneously, sparking fury and financial anxiety.

Optus Network Collapse Disrupts Emergency Services

Australia's second-largest telecommunications provider Optus suffered a catastrophic nationwide outage, disrupting emergency services and mistakenly sending thousands of customers to voicemail during critical situations.

Manchester synagogue terror alert failure exposed

Exclusive investigation reveals how a major mobile network failure prevented Manchester's Jewish community from receiving emergency terror attack warnings during synagogue services, raising serious security concerns.

Mum Weeps as Son's 'Preventable' NHS 111 Death Revealed

A grieving mother breaks down in court as an inquest hears how her 21-year-old son died from sepsis following a series of catastrophic failures by an NHS 111 call handler who dismissed his severe symptoms as a viral infection.

Optus Outage: Triple-Zero Calls Failed, Lives at Risk

A major Optus outage left Australians unable to reach emergency services, with calls to triple-zero failing. A victim who collapsed during the blackout warns that lives are at stake, demanding an urgent regulatory overhaul.

Tiger King Handler Erik Cowie's Tragic Death

Exclusive details emerge on the tragic death of Erik Cowie, the former 'Tiger King' zookeeper, whose body was found in a New York flat. Discover the truth behind the addiction struggles that led to his untimely demise.

Nats IT Failure Causes UK Air Traffic Chaos

A major IT failure at the UK's National Air Traffic Services (Nats) caused severe disruption, grounding flights and leaving thousands of passengers stranded at London Stansted, Brussels, and Berlin Airports.

BBC spends £4k of licence fee cash on 'behaviour' mugs

The BBC is under fire after it was revealed the corporation spent thousands of pounds of licence fee money on branded mugs urging staff to 'call out bad behaviour', sparking outrage over wasteful spending.

Prank Call Triggers Major Westminster Security Overhaul

Exclusive: A major security review is underway in the House of Commons after a prank caller posing as a government official successfully bypassed protocols, raising serious concerns about parliamentary safety.

Spielberg to Direct Call of Duty Movie

Acclaimed director Steven Spielberg is officially attached to helm the highly anticipated film adaptation of the blockbuster video game franchise, Call of Duty, promising a cinematic spectacle for fans.

Son died after police 'failed to send ambulance', mum claims

Exclusive: Grieving mother demands answers after her son, Tommi Miller, died in a car crash following a 999 call where police allegedly failed to dispatch an ambulance. An IOPC investigation is now underway into the tragic systemic failure.

Page 1 of 4