Scottish households are being urged to take a meter reading this week before energy prices rise at the start of October. Ofgem's latest energy price cap comes into force on Thursday, October 1, increasing the annual figure for a typical dual-fuel household from £1,663 to £1,723.
The £60 increase is equivalent to around four per cent, although the price cap is not a limit on the total amount households can pay. Actual bills will continue to depend on how much gas and electricity people use.
Advice to submit readings before September 30
Advice Direct Scotland is encouraging households without functioning smart meters to submit an up-to-date reading to their supplier before midnight on September 30. Taking a meter reading should help ensure energy used before the October price change is allocated to the current rates rather than suppliers having to estimate how much was consumed before and after the new prices took effect.
People who cannot provide a reading by September 30 are being advised to take one as close to the date as possible. Households may also want to take a dated photograph of their meter reading in case there is a dispute over their bill later on.
Check your smart meter is working
People with smart meters should normally have readings automatically sent to their energy supplier, but Advice Direct Scotland is recommending they check their device is working correctly ahead of the price change. The charity is also encouraging consumers to look at their existing tariff and check whether they could save money by switching to another deal. However, it warned that some of the cheapest deals may be targeted at customers with smart meters or those who meet other eligibility requirements.
Craig Tobin, head of business development and impact at Advice Direct Scotland, said: "October's price cap rise comes as homes across Scotland are gearing up for the higher heating costs of the winter months, with many already struggling with energy bills.
"To avoid being overcharged and keep money in your pocket, it's important to submit meter readings before the new price cap comes into force on October 1.
"For extra peace of mind, take a dated photo of your meter, and if you have a smart meter, make sure that it's working properly.
"People can also take practical action by looking at their bills, finding out how much they are paying, and checking if any other suppliers offer cheaper options."
Help with winter energy bills
The October increase arrives as households prepare for the colder months, when energy consumption typically rises. Advice Direct Scotland said many households are also continuing to deal with energy debt following the sharp increases in bills seen during the energy crisis.
Mr Tobin added: "Struggling customers should know they do not have to suffer in silence. Our expert team is here for anyone who needs help, no matter their circumstances.
"Anyone experiencing difficulties should visit energyadvice.scot or call 0808 196 8660 for assistance."
The national energy advice service provides free and impartial support to Scottish households, with advisers available by phone from 9am until 5pm, Monday to Friday.
