Jet2 has issued two key updates for passengers with holidays booked this summer, addressing new EU rules on baggage transparency and advising travellers to carry an essential document to avoid being 'stuck' at foreign airports.
EU baggage rules won't change Jet2's policy
The airline confirmed that its existing 10kg hand luggage allowance, included free as standard on every booking, remains unchanged. This comes as the European Commission introduces measures, due to come into force in 2027, aimed at making air fares and baggage allowances easier to understand and compare.
Jet2 stated that while some budget airlines charge extra for cabin bags, its customers already receive a free 10kg allowance plus a personal item, providing certainty from the moment of booking. The airline noted that 80% of customers say this free allowance is a key reason for choosing Jet2.
Steve Heapy, CEO of Jet2, said: “For Jet2 customers, these new rules change nothing because we have always believed in doing the right thing by customers when it comes to hand luggage.” He added: “We welcome any move that helps customers better understand what is included in the price of their flight and make informed decisions when comparing airlines. It is another example of why customers continue to choose Jet2 in record numbers – because they know exactly what they’re getting when they book.”
Travel insurance paper copy advised
Jet2 also urged passengers to bring a paper copy of their travel insurance when heading to the airport, especially during this busy summer season. The airline posted on X: “Heading away this summer? Take a paper copy of your travel insurance - it’s your backup if you lose your phone abroad. It includes your policy number and your insurer’s 24/7 emergency contact, so you’re never stuck without help.”
The Government’s Travel Aware website highlights that travel insurance provides protection for unexpected events such as natural disasters, medical emergencies, lost or stolen luggage, and cancellations or delays. Travelling without adequate insurance could leave holidaymakers with significant bills.
Holidaymakers are advised not to opt for the cheapest basic policy, as it may not cover health issues or other needs. They should disclose all medical conditions, update any changes, and ensure the policy covers planned activities and multiple destinations.
