
British tourists visiting Croatia are being warned about unscrupulous car hire companies employing bullying tactics and hidden charges to extort money from unsuspecting holidaymakers.
Aggressive Tactics and Hidden Fees
Several travellers have reported being pressured into paying excessive fees for minor damages, often under threat of police involvement. One family recounted being charged €1,500 for a scratch that wasn’t even their fault.
How to Protect Yourself
Experts recommend:
- Taking detailed photos of the car before and after rental
- Reading reviews carefully before booking
- Paying with a credit card for added protection
- Avoiding firms that demand large cash deposits
Industry Response
While Croatian authorities claim to be cracking down on rogue operators, many victims say more needs to be done to protect tourists in this popular holiday destination.