Instagram and Facebook have disabled certain features for users in Europe, citing new regulations for messaging services. Users across the European Economic Area, including the UK, have received direct messages stating that some features are not available, with a promise to restore them in the future.
The affected features include stickers on Instagram and polls on both Messenger and Instagram. According to Facebook's support pages, these restrictions apply to anyone located in Europe or messaging an account based in Europe, meaning users outside the continent may also be impacted in some conversations.
The company has not specified which European privacy rules prompted the changes, but it has also disabled access to several Facebook Messenger APIs, affecting developers and businesses that rely on the chat service to communicate with customers. Facebook stated it is working to restore these features but did not provide a timeline.
