The waiting list for Care Act Assessments in Gateshead has grown to 167 people, exceeding the council's own target of 50, according to the latest annual performance report. The report describes the “direction of travel” as “deteriorating”, with the figure up from 138 the previous year.
What is a Care Act Assessment?
A Care Act Assessment is carried out by the council for adults aged over 18, covering both carers and people who may directly require daily help. Support described in the act includes meals on wheels, mobility equipment, paid care, and structural changes such as walk-in showers.
Council response and measures
A Gateshead Council spokesperson said: “We recognise that the current number of people waiting for a Care Act assessment is above our target and we are working hard to bring this down. Demand for assessment remains high in our area.
“Our latest figures show we have completed 21% more assessments compared to our previous two-year average, but despite this increase in demand, the median waiting time for a Care Act assessment has reduced by 57% since December 2025. To help reduce the demand for assessments and bring waiting times down further, we are changing how Adult Social Care is offered in Gateshead to put a stronger emphasis on prevention and early intervention.
“This means we have earlier conversations with people on the support available through their families, communities, technology and other services, alongside statutory social care where required. The aim is to help people access the right support at the earliest opportunity and prevent needs escalating wherever possible.”
Support for those waiting
The council's report also states that a review is underway with People First, an independent charity, to help residents access preventative help. Those currently waiting for an assessment are also supported through “Community Led Support”, which involves the joint efforts of the council, community organisations, and the NHS.
