Etihad Airways and Qatar Airways have announced changes to their loyalty programmes as air travel in the Middle East declines due to the ongoing Iran-US war. Both carriers have seen significant reductions in flight operations following the closure of airspace and attacks on infrastructure in the region.
Etihad Guest, the loyalty programme of Etihad Airways, has reduced its qualification threshold by 25 per cent across all membership tiers effective from 18 March. This allows members to retain or upgrade their status with fewer tier miles, which are earned on Etihad flights and can be redeemed for travel and holidays. The airline stated: “The adjustment provides greater flexibility for members whose travel plans may have been affected in recent weeks.” The reduced thresholds will automatically apply to all members until 31 March 2027.
Qatar Airways has also made changes to its Privilege Club loyalty programme. In an email to members, the carrier said it is “implementing tier status extensions for all members whose status was due to be renewed and may have been affected during this period, allowing them to continue enjoying the benefits they love”. The programme uses Avios points for flights, upgrades, and hotel stays.
According to aviation analyst Cirium, Etihad and Qatar Airways are currently operating only 25 per cent and 15 per cent of their normal services, respectively. Etihad is offering free cancellation for bookings made for travel up to March 2027. Qatar Airways told customers: “Plan your travels again with limited flights resuming. We want you to know that we are doing our utmost to support you with your journey, and to reunite you with your family and loved ones.”
