A reader recalls an experience in Massachusetts where he forgot to take his card into the gas station before filling up. After being reminded over a loudspeaker, he apologised to the owner, explaining that in the UK drivers do not pay before pumping. The owner asked, 'How do you stop people stealing gas?' The reader replied, 'We don't.' The reader concludes: 'Sadly, it’s time we did start not releasing pumps until we have cash or a card deposit on hand.'
Health visitors and social connections
Another reader remembers a health visitor who, nearly 50 years ago, asked her to deliver a message to another new mother up the street. This led to a lasting friendship between the families. The reader supports the idea that health visitors address wider social determinants of health and calls for their return.
Hope from Andy Burnham
A reader from Peterborough expresses a desire for optimism from Andy Burnham, saying: 'I want to wake up tomorrow with a sense of optimism and a spring in my step, knowing that things are finally going to get better.'
DIY disasters
One reader humorously notes that in their household, DIY stands for 'Destroy it yourself,' referencing a previous letter on the topic.



