Monzo has introduced a new tool to protect customers from job scams, following a rise in fraudsters targeting jobseekers. The digital bank, which has around 14 million customers, said the tool uses behavioural patterns to spot suspicious transactions and block them automatically.
Since its launch in September 2025, the tool has reduced the number of affected customers by 41% and cut money lost to fraudsters by 63%. It has prevented an estimated £380,000 from being sent to scammers and warned around 34,000 customers about potential job scams.
In 2025, over £17 million in job scam attempts were reported to Monzo, affecting more than 10,000 people. The most impacted age group was 25–34 (38%), and the regions hit hardest were London (24%), the South East (15%), and the West Midlands (13%). According to Report Fraud UK, reports of job and recruitment fraud increased by 133% from 2022 to 2024.
Rich Bromley, Director of Fraud at Monzo, said: “Job scams don’t discriminate and can affect anyone, especially during the pressures of a job search. At Monzo, our priority is stopping fraud before it happens. We urge everyone to remember that a real job pays you - you don’t pay them.”
Mark Tierney, CEO of Stops Scams UK, added: “It’s encouraging to see banks like Monzo taking proactive, data-driven steps to stop these scams before money is lost. Our advice to job hunters is simple: if something feels rushed, too good to be true, or just not quite right - pause, check, and don’t engage.”
