Passengers across the United States faced chaos as United Airlines experienced a major system outage, forcing the carrier to ground flights nationwide. The technical failure left travellers stranded at airports, with delays and cancellations rippling through the airline's network.
What Caused the Outage?
While United Airlines has yet to confirm the exact cause, early reports suggest the disruption stemmed from an internal technology failure affecting critical operational systems. The airline acknowledged the issue on social media, stating teams were working urgently to restore services.
Passenger Frustration Mounts
Airports saw long queues and frustrated passengers as check-in systems faltered. Many travellers took to social media to vent their anger, with some reporting being stuck on planes for hours without updates.
United's Response
The airline issued an apology and advised passengers to check flight statuses before heading to airports. "We're working to resolve this as quickly as possible," a spokesperson said, though no timeline for full recovery was provided.
Broader Impact on Travel
The outage comes during a busy travel period, compounding existing industry challenges. Aviation experts warn such disruptions could further erode consumer confidence in air travel following recent industry-wide operational struggles.
