In a charming revelation that showcases a softer side to London's often-stern transport system, Transport for London (TfL) has been quietly operating an unofficial 'little passengers' policy across the Underground network.
Despite official rules stating children over five must pay full fare, TfL staff are instructed to use their discretion when encountering young children travelling with adults. This unwritten policy means that in practice, children who appear young enough are rarely challenged for fares, even if they're technically above the age limit.
The Unofficial Rules of Engagement
According to internal guidance, frontline staff are told to avoid confrontations over children's fares unless there's clear evidence of deliberate fare evasion. This pragmatic approach recognises that demanding proof of age from distressed families or delaying crowded services benefits nobody.
One TfL insider revealed: "We're not going to start checking birth certificates for a six-year-old who looks five. Common sense prevails - if they're clearly a child travelling with an adult, we're not going to cause a scene."
Why TfL Turns a Blind Eye
The tolerance stems from several practical considerations:
- Customer service: Avoiding unpleasant confrontations with families
- Operational efficiency: Preventing delays at ticket barriers during peak hours
- Public perception: Maintaining TfL's image as family-friendly
- Cost-benefit analysis: The revenue loss is minimal compared to enforcement costs
This flexible approach contrasts sharply with TfL's usual strict stance on fare evasion, which costs the network millions annually. However, when it comes to young children, compassion outweighs compliance.
What the Official Rules Say
Technically, TfL's policy states:
- Under-5s: Travel free at all times
- 5-10 years: Free travel on buses and trams, but need a Zip Oyster photocard for Tube travel
- 11-15 years: 50% discount with Zip Oyster card
- 16+ years: Adult fares apply
Yet in practice, the enforcement of these rules remains flexible for younger children, creating London's worst-kept transport secret.
This heartwarming policy demonstrates that even in a system governed by strict regulations, there's still room for humanity and common sense on the London Underground.
