Rhondda Cynon Taf (RCT) Council is consulting the public on potential improvements to Pontypridd bus station in the town centre. The consultation, which opened on Tuesday, June 23, and runs until Monday, July 20, seeks views on infrastructure upgrades at the main bus station.
Funding and Design
The Welsh Government has awarded funding from its regional transport grant to carry out investigation and design work for the future scheme. To inform the design, the council is conducting a survey for bus station users to complete. The survey is available online, and staff members will be at the station in the coming weeks to assist bus users in completing it in person. Paper copies will also be available at local venues, including Pontypridd Library at Llys Cadwyn. The consultation is advertised on posters at the bus station with a QR code linking to the survey.
Survey Questions
The survey asks respondents how often they use the bus station and whether their main purpose is for work, leisure, education, shopping, or another reason. It also asks if they have an alternative means of transport and how welcoming the bus station feels upon arrival. The survey queries whether the bus station gives a positive first impression of Pontypridd town centre for visitors. Additionally, it asks people to rate toilets, seating, signs, and lighting, and to indicate what additional facilities they would like to see. Questions cover how users usually access the station—by walking, cycling, bus, car, or taxi—and whether walking routes are safe and accessible, and if cycling facilities are adequate. The survey also measures overall satisfaction and main concerns, as well as opinions on layout, design, placemaking, safety, security, sustainable travel, environment, priorities, and what would be considered successes.
Formal Participation
The council emphasized that comments made on social media cannot be used in the consultation; people must complete the survey to formally have their say. Delivering the improvement scheme in the future will be subject to a further grant bid. “All feedback is welcomed and will be considered to shape the design work for future improvements to Pontypridd bus station,” the council said. The council also noted that people are welcome to communicate in Welsh, and this will not lead to a delay.



