The Transport Secretary has demanded an immediate report from National Air Traffic Services (NATS) after a technical failure led to severe disruptions at major UK airports, leaving thousands of passengers stranded.
The issue, which occurred on Monday, forced airlines to cancel or delay hundreds of flights, with Heathrow and Gatwick among the worst affected. Passengers faced lengthy queues and uncertainty as airlines scrambled to adjust schedules.
Government Response
In a statement, the Transport Secretary expressed frustration over the incident, calling it "unacceptable" and urging NATS to provide a full explanation. The government has also requested a detailed plan to prevent future occurrences.
Impact on Travellers
Many travellers took to social media to vent their frustrations, with some reporting missed connections and holiday plans thrown into chaos. Airlines have advised passengers to check flight statuses before heading to airports.
NATS Apologises
NATS issued an apology, acknowledging the disruption and confirming that the fault had been resolved. The organisation assured the public that it is working closely with airlines and airports to minimise further inconvenience.
