Newark Liberty International Airport (EWR) in New Jersey has been ranked the most stressful airport in the world, according to a new index by travel insurance comparison platform iService. The study assessed 50 major airports globally, measuring factors such as immigration and customs efficiency, security screening, check-in waiting times, and overall accessibility.
Scoring just 18.46 out of 100, Newark had the worst check-in score on the list and the second-worst score for ease of access, at 74 per cent. The airport also recorded an average departure delay of 21.40 minutes over the past year and a cancellation rate of 1.43 per cent.
Lisbon's Humberto Delgado Airport came second with a score of 22.5 out of 100, largely due to the highest average delayed departure time (27.39 minutes) and a cancellation rate of 1.49 per cent. Manchester Airport ranked third with a score of 23.10 out of 100, recording the lowest baggage claim satisfaction and security wait time ratings, both at 69 per cent.
Other US hubs also fared poorly, with New York's John F. Kennedy International Airport and Chicago O'Hare International Airport placing fourth and fifth respectively.
In contrast, Singapore Changi Airport was named the least stressful airport, earning the highest overall score. It recorded the second-lowest flight cancellation rate globally, narrowly missing the top spot to Seoul. Doha's Hamad International Airport and Seoul's Incheon International Airport rounded out the top three least stressful airports.
