A power cut at Heathrow's Terminal 5 caused widespread disruption on [date not specified], forcing passengers to board flights without their luggage. The outage, which began at around 7am, halted conveyor belts at check-in, leaving travellers with a difficult choice: miss their flight or fly without their belongings.
Long queues formed as staff attempted to manage the situation, with a cordoned-off area quickly filling with hundreds of suitcases. Those arriving at the airport were also affected, facing lengthy waits in the baggage hall for their luggage to appear.
One passenger, Marcel Maier, 35, travelling to Hamburg, described the scene as chaotic. He said he had left his baggage with staff and was not confident it would arrive that day. Another traveller, James Bardolph, 30, heading to Dusseldorf, expressed concern that his bag contained critical equipment for a broadcast, adding that he might need to fly colleagues out with the gear.
Heathrow confirmed the power cut was caused by its supplier and was resolved by around 10am. Airport bosses said staff were working hard to deal with the delays. However, many passengers took to social media to vent their frustration, with some posting images of the piles of unattended bags and criticising the airport's customer service.
