Visitors have been leaving scathing reviews for Ben Nevis after making disappointing discoveries while attempting to conquer the 1,345-metre mountain, the highest in the British Isles.
Located at the western end of the Grampian Mountains, near Fort William, in Scotland, more than 150,000 people attempt to climb the mountain each year. While many enjoy the challenging hike and breathtaking views along the way, others have had harsher words to say about their experience.
On Tripadvisor, several visitors complained about the lack of pubs or cafes at the top of the mountain, with some apparently hoping to enjoy the views while sipping a drink of their choice.
Where's the pub?
One reviewer said: "Read reviews of a cafe at the top and thought it sounded like a nice place for a cup of coffee. After making it to the top in about 2.5 hours, we were ready for a nice hot drink and a view. There were clouds all around, there wasn't a café, all in all a waste of time really."
Another disgruntled visitor claimed they had been told there would be fish and chips and a pub waiting for them at the summit. They wrote: "The way up is very long and rocky, there's no lift or tram up which should be a necessity for a hill this big. My girlfriend vomited five times on the way up because of exhaustion and fear of heights."
"People returning from the summit encouraged us to go on saying there would be fish and chips and a pub on the top. That was a bloody lie!"
"We lost several hours of our lives climbing this hill for nothing. No views of anything since the summit is in constant fog. The top is literally a pile of rocks and an emergency shelter."
"PEOPLE! THERE IS NO PUB ON THE TOP! Neither are there any toilets or other amenities on the hill."
They added: "Yes you can say you climbed the highest hill in UK, but is it really worth the trouble? I wouldn't be so sure."
'It's far too steep!'
Another visitor complained about the mountain's steep and uneven paths, saying: "This is far too steep! The paths are uneven and could do with resurfacing and being levelled out.
"There are no toilets or shops on the route to/from the summit so nowhere to get a sandwich or some pop."
"There was also snow on the summit when we got there and it was very slippery with no signs of any grit bins! It's only a matter of time before someone has an accident up there."
But it wasn't just the lack of refreshments that left some tourists unimpressed. Others were frustrated by the lack of phone signal and Wi-Fi, meaning they couldn't document their achievement online.
'The Wi-Fi is a joke'
One reviewer wrote: "The walk was boring and unimaginative, lacked 4G signal in many places and when you got to the top you couldn't see anything.
"Basically this mountain summed up Scotland as a whole! A big disappointment! Also there is snow at the top... I don't like snow."
Another added: "The WI-FI is a joke. Couldn't log on to TikTok or Instagram. This is the 21st century and they can't even install a phone mast at the top? PA-THET-IC."
Perhaps the most unfortunate review came from a tourist who apparently thought they were visiting one of London's most famous landmarks.
Big Ben v Ben Navis
Sharing their disappointment, they wrote: "My wife thought this was 'Big Ben' but there seems to have been a mix up."
"Trekking up this stony uphill path for hours led only to a disappointed, grumpy woman in a worse mood than when she started."
"No Wi-Fi, toilets, Starbucks or souvenir shops of any description. Don't be fooled.
"This is not Big Ben in London, but a large, wet, windy lump of Scotland. What a shambles!"



