
A family's much-anticipated holiday at a Haven caravan park in Devon turned into a terrifying ordeal when their 18-month-old daughter suffered a deep gash from exposed screws.
"Blood Everywhere" as Toddler Gets Injured
Little Isla-Rae was playing near the caravan's steps when she tripped and fell onto protruding screws, leaving her with a horrific wound that required hospital treatment. "There was blood everywhere," her distraught mother, Courtney, told reporters. "It was every parent's worst nightmare."
Park's Response Leaves Family Furious
The family claims Haven initially refused to take responsibility, offering only a £50 voucher as compensation. "They treated us like we were trying to scam them," Courtney said. "Our daughter needed medical attention, and all they cared about was protecting their reputation."
Safety Concerns at Holiday Parks
This incident raises serious questions about safety standards at UK caravan parks:
- Exposed screws and sharp edges in family areas
- Inadequate safety inspections
- Poor emergency response procedures
Haven has since issued a statement saying they're "reviewing the incident" and have temporarily covered the screws in question.
Have you experienced similar issues at UK holiday parks? Share your story in the comments.