Jet2 Advises Customers on Live Pricing After Holiday Price Hike Complaint
Jet2 Advises Customers on Live Pricing After Holiday Price Hike Complaint

Jet2 has reminded customers that holiday prices can change at any time during the booking process due to its live pricing system. The advice comes after a customer complained on social media that the cost of a trip to Portugal increased by £600 overnight.

The package holiday provider explained that its live pricing system is influenced by factors such as customer demand, availability, and promotions. As a result, prices can fluctuate up or down, and customers are advised to book at a price they are happy with.

In response to a customer named Phil, who shared his experience on social media, a Jet2 team member said: 'We work on a live pricing system, which is affected by a number of variables... meaning our prices are subject to change and can fluctuate up or down at any time during booking.'

Jet2 also offers money-saving tips on its website, including advice on the cheapest months to fly. The airline suggests travelling outside school holidays, bank holidays, and peak summer dates, as well as considering shoulder seasons like late autumn, winter, and early spring.