Hampshire Travel Agent Ceases Trading
A UK travel agent has collapsed, leaving customers with cancelled trips and an uncertain future. New Era Travel, based in Alresford, Hampshire, has closed its doors for good just three years after it first opened.
The firm's office has been put up for sale, and a stark message posted on the door confirms the immediate cancellation of all its services. The statement reads, "all coach day trips are cancelled", delivering a direct blow to anyone with a booked holiday.
Office For Sale and Customer Impact
The sudden closure was confirmed on November 13, 2025, when the company's physical premises were listed for sale. This marks the latest in a series of failures within the travel sector, raising concerns about the stability of smaller operators.
The collapse of this Hampshire-based company means that all planned excursions have been terminated. Customers who had booked coach day trips through the agent are now facing disruptions and will need to seek alternative arrangements or pursue refunds.
A Wider Trend of Travel Industry Troubles
The failure of New Era Travel highlights ongoing challenges within the UK's travel and tourism landscape. Its closure, after a relatively short three-year operation, points to potential underlying issues affecting small and medium-sized enterprises in the sector.
For affected customers, the immediate advice is to contact their bank or credit card provider to discuss the possibility of reclaiming payments under Section 75 of the Consumer Credit Act or via chargeback schemes, as all bookings are now void.
