Virgin Media has slashed the price of its fastest broadband package, Gig1 Fibre Broadband, to just £26.99 per month, marking the lowest price ever for the service and undercutting competitors like Sky and BT. The deal includes a £0 setup fee and access to Priority from O2, offering everyday discounts, venue perks, and ticket presale access.
Speed and Reliability
The Gig1 Fibre package delivers up to 1,000 Mbps download speeds and Virgin Media's fastest upload speeds, making it suitable for households with many devices or heavy upload needs. Virgin Media claims 99.86% network reliability and notes the service has been named the UK's 'Most Reliable Broadband Experience' for two consecutive years.
Price Details and Future Increases
While the initial price is £26.99 per month, customers should note that this will rise to £30.99 from April 2027 and then to £34.99 from April 2028. The deal is available for new customers, but availability depends on location; Virgin Media recommends checking via postcode on its website.
Competitor Offers
Sky is currently offering a £200 switching credit for customers who leave their provider mid-contract and face exit fees, with potential speeds up to 5 Gbps where available. BT's Full Fibre 150 is available from £23.99 per month with a £120 reward card, though speeds are lower.
Customer Reviews
Virgin Media has received mixed feedback on Trustpilot. Positive reviews highlight competitive pricing and helpful engineers. One customer said: "Recently renewed my package and got a very competitive deal. Happy customer." Another praised engineer Lorenzo: "He was very polite and helpful and did a great job, and in extreme heat too!" A third noted: "I spoke with Dale from the Retentions team, and he was incredibly professional and knowledgeable... he took the time to understand my needs and eventually found me a deal that was significantly cheaper."
However, some customers reported issues. One wrote: "Good deal and customer service. But down fall signal always intermittent." Another complained: "Engineers have been excellent but I’m still waiting to get my phone working correctly... I have been given a temporary number as my own number was not transferred in time."
