Uber has unveiled a new feature designed to improve safety and comfort for female passengers by allowing them to request women drivers. The update, which is now available in select markets, aims to address concerns about personal safety during rides.
How the Feature Works
The new option, available in the app's settings, lets female passengers indicate a preference for a female driver. While Uber cannot guarantee a match due to driver availability, the system will prioritise assigning women drivers to these requests where possible.
Company's Statement on Safety
An Uber spokesperson stated: "We're constantly exploring ways to enhance the safety of our platform. This feature gives women riders more control over their experience while maintaining accessibility for all users."
Mixed Reactions from Users
While many have welcomed the move as a positive step for women's safety, some critics argue it could potentially lead to longer wait times or reduced earning opportunities for male drivers. Uber maintains that the feature is optional and won't significantly impact overall service efficiency.
Background on Uber's Safety Measures
This update follows several other safety initiatives from Uber, including:
- Real-time ride tracking
- Emergency assistance buttons
- Driver background checks
- Two-way rating systems
The company continues to face scrutiny over passenger safety, particularly regarding incidents involving female riders. This latest feature represents Uber's ongoing efforts to address these concerns while maintaining its position as a market leader in ride-hailing services.
