A Greggs employee has vented frustration over what he calls his 'biggest customer pet peeve', admitting the issue often leads to wasted drinks. In a Reddit post, the worker explained that customers frequently fail to correct him when he repeats their drink order back to them, only to return moments later claiming it was wrong.
He described the process: he asks for the drink, repeats it to confirm, and then pours it. After handing it over, customers sometimes come back to say it wasn't what they asked for. 'Then why didn't you correct me or why did you continue to say yes/okay after I repeated myself at least four times?' he fumed, adding that the wasted drink makes him want to 'slam my head in the wall'.
Other Greggs staff shared similar grievances. One recalled a customer who complained a large drink wasn't large enough, despite being told twice there was space at the top for milk. Another mentioned customers who give their full order while he is walking away to toast a sandwich, forcing him to ask them to repeat it upon return.
A third worker described a customer who pulled back the glass counter to grab a novelty bun himself while the employee was entering it on the till. 'I have never in my life heard of this one,' the original poster said, adding, 'People's inability to wait two minutes is diabolical.'
