The Financial Conduct Authority (FCA) has ordered Anthony Jones (UK) Limited (AJL) to cease all regulated activities, leaving customers uncertain about the validity of their insurance policies and potential lost payments. The FCA confirmed that AJL, an insurance intermediary, can no longer sell new policies, offer renewals, or provide advice.
FCA Intervention and Immediate Actions for Customers
From July 9, 2026, AJL agreed to stop carrying out any regulated activity. The FCA stated: "If you purchased an insurance policy through AJL, please contact the underwriter or insurer directly to check whether your policy is valid, and your cover remains in place. These requirements remain in force while we continue engaging with the firm."
Understanding the Role of Anthony Jones (UK) Limited
AJL, which describes itself as offering specialist insurance and risk management advice to business and private customers, is not an insurer or underwriter but an intermediary. The FCA emphasised this distinction, meaning that while AJL facilitated policies, the actual insurance contracts are with the underlying insurers.
Next Steps for Affected Policyholders
The FCA advised customers to take immediate steps: first, contact the insurer or underwriter named on their policy documentation to confirm whether their policy is still valid and that all payments have been received. Details of the relevant insurer can be found in the policy schedule and terms and conditions. Second, any complaints about AJL's service should be directed to the firm directly.
Impact and Broader Context
This development affects all customers who purchased insurance through AJL, which ceased operations on July 9, 2026. The FCA's intervention highlights the importance of verifying coverage, especially when an intermediary stops trading. The Express has contacted AJL for comment but has not received a response.
