Jet2 has revealed that passengers are increasingly turning to package holidays amid growing concerns over potential jet fuel shortages linked to the Middle East crisis. The airline's survey shows a significant shift in booking behaviour, with 51% of travellers now opting for package deals — a 5% increase since February. In contrast, those booking flights and accommodation separately has fallen by six percentage points to 20%, while 'accommodation only' bookings have plummeted to just 2%.
Martin Lewis Warning Drives Change
The shift comes after personal finance expert Martin Lewis warned that travellers who book flights and hotels separately may not receive compensation if their flights are cancelled due to fuel shortages. Speaking on his Money Show Live on ITV, Lewis explained that under DIY bookings, the hotel booking remains valid even if the flight is cancelled, leaving customers without consumer rights to reclaim hotel costs. He emphasised that package holidays offer extra security under package holiday regulations, ensuring full refunds if trips are disrupted.
Protection and Peace of Mind
Jet2's survey highlights that the appeal of 'added security with one provider, ATOL/ABTA protection' has risen by four percentage points since February to 26%. This protection safeguards customers against booking changes, including refunds if travel plans are cancelled, and guarantees high standards for customer service, amendments, and health and safety. Steve Heapy, CEO of Jet2, commented: "Consumers want assurance during times of uncertainty and package holidays provide that assurance. On top of all the protection that our package holidays guarantee, Jet2 is well known as being a consumer champion that goes above and beyond to look after customers."
Jet Fuel Concerns and Industry Response
Goldman Sachs has warned that Britain is the country 'most exposed' to jet fuel shortages triggered by the Iran conflict, due to heavy reliance on imports through the Strait of Hormuz and critically low domestic supplies. In response, Jet2 has pledged not to impose surcharges on any confirmed flights or holidays to offset rising costs, ensuring customers pay the final price at booking. The airline intends to run its scheduled services as planned for the busy summer season.
TUI Reassures Customers
Meanwhile, holiday giant TUI has also moved to reassure customers. Managing Director Neil Swanson stated that May half-term flights would proceed as scheduled, with good visibility on fuel supplies and no cancellations due to fuel shortages. TUI has not added fuel surcharges, and all package holidays are ABTA and ATOL protected. However, some travellers have reported significant price hikes, with one customer noting a rise from £5,200 to £6,700 for an August holiday booked 18 months ago.
The trend towards package holidays reflects a broader desire for security amid uncertainty, with experts like Martin Lewis advising travellers to book all-inclusive deals to ensure full protection. As the summer season approaches, both Jet2 and TUI are emphasising their commitment to customer reassurance and stable pricing.
