Nationwide Building Society has clarified the eligibility criteria for its £100 Fairer Share payment, following a customer query on social media. The payment, which will be distributed to over four million members between June 10 and 30, marks the fourth consecutive year the mutual has shared profits with loyal customers.
A customer expressed concern that they and their wife had not received an email about the bonus this year, despite having received it in previous years. Nationwide responded by directing them to check eligibility via the app's chat service, internet bank, or an online checker tool on the group's website.
To qualify, customers must hold a current account with Nationwide, along with either a savings account or a mortgage. Joint account holders are treated as individual members, meaning each can receive the £100 payment separately. The couple in question could have received £600 in total from previous payments and risk missing out on £200 this year if they do not meet the criteria.
Nationwide stated: 'We're writing by email or letter to eligible members who are receiving the payment. But if you would like to check, you can.' The full terms and conditions are available on the Nationwide website.