Nationwide has issued a three-week deadline for customers who received a £50 'Thank You' payment via cheque to deposit the funds before they expire. The building society distributed the payout to over 12 million members following its acquisition of Virgin Money in October 2024, with cheques sent to certain qualifying customers from April 2025.
The deadline to cash these cheques is January 1, 2026. However, Nationwide has urged recipients to act sooner because banks will be closed on New Year's Day and at various points over the Christmas period. Those who fail to deposit their cheque by the deadline will lose the money entirely.
To qualify for the payment, members needed to hold a savings account, current account, or mortgage with Nationwide at the end of September 2024. They also had to have completed at least one transaction in their current or savings account, or maintained a balance of at least £100 in any eligible account, within the 12 months leading up to September 30, 2024. Additionally, they must have still held their accounts or mortgage when payments were made in April 2025.
Cheques were issued to mortgage members who did not have a Nationwide current account for their Direct Debit, as well as to those with ISA and Bond accounts. All other eligible members received the money directly into their accounts by the end of April 2025.
If you believe you met the criteria but have not received your payment or have any issues, Nationwide advises contacting its customer service team before January 1, 2026. You can also update your details via online banking or by visiting a branch.
This £50 payment is separate from Nationwide's 2025 Fairer Share Scheme, which gives £100 to eligible members each May.
