ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Klarna's AI investment has reduced its workforce by nearly half while increasing average employee pay by 60%. Discover how technology is reshaping the buy now, pay later sector.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
US flight reductions continue as FAA monitors controller staffing levels. Transportation Secretary expects normal operations before Thanksgiving travel surge. Read the latest updates.
Major UK airports face significant flight reductions as government shutdown looms, potentially disrupting thousands of travellers' plans across the country.
Exclusive: United Nations officials warn that drastic funding reductions to humanitarian programmes are creating catastrophic gaps in essential services worldwide, with vulnerable populations bearing the brunt.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
British universities brace for unprecedented disruption as academic staff threaten nationwide strikes over pay disputes and massive job cuts, potentially locking students out of courses during critical academic periods.
British universities are bracing for potential staff strikes and mass resignations as a bitter pay dispute intensifies, with academics reporting they're forced to use food banks amid the cost-of-living crisis.
Exclusive investigation reveals how Australia's national science agency CSIRO is undergoing silent staff reductions, creating an atmosphere of fear and uncertainty among researchers and scientists.
An alarming report reveals how a toxic blame culture within the NHS is driving dedicated staff away, threatening the future of Britain's healthcare system and patient safety.
Budget airline Ryanair announces major flight reductions from four Spanish regional airports in escalating dispute over increased operating charges, affecting thousands of British holidaymakers.
Aldi revolutionises supermarket shopping with new reduction zones offering up to 75% off fresh products. Discover how to slash your grocery bill with these clever yellow sticker sections.
An exclusive insider's account reveals the intense pressure, passenger chaos, and behind-the-scenes drama of working at British Airways' Heathrow hub. Discover what really happens before your flight takes off.
Exclusive: The Prince of Wales personally intervened to address a 'toxic' working environment within his household, demanding a complete overhaul of staff management and support systems at Kensington Palace.
UK shoppers are sharing the precise times to find the best yellow sticker discounts on food at Tesco, helping families slash their grocery bills and combat food waste.
An exclusive leak reveals the ingenious and often hilarious tactics cruise ship employees use to combat passenger boredom, from 'deck flirting' to orchestrating elaborate guest dramas.
Scottish Labour officials at Holyrood are under police investigation following serious allegations of a data protection breach involving parliamentary email accounts.
In a dramatic show of dissent, CDC scientists and staff in Atlanta staged a walkout, protesting against alleged political interference that is compromising public health guidance and scientific integrity.
Amsterdam's world-renowned Van Gogh Museum is closing its doors temporarily due to a critical shortage of security personnel, highlighting a growing crisis in the Dutch tourism and cultural sector.
Exclusive details reveal Melania Trump's blunt four-word dismissal of a Vanity Fair cover offer, causing internal turmoil and staff protests at the iconic magazine.
Exclusive: The King and Queen's Scottish retreat faces a staffing crisis after the Home Office refused a visa for a long-serving housekeeper from California, sparking a major royal row.
Sir Keir Starmer initiates a significant restructuring of his Downing Street operation, with the Prime Minister's Principal Private Secretary set to be replaced just one year into the role. The move signals a major strategic shift at the heart of UK gover
A severe shortage of GPs and hospital doctors across the UK is triggering unprecedented NHS waiting times and risking patient safety. Exclusive insights reveal the growing crisis.
An elite London family is offering a chauffeur position requiring specific Rolls-Royce expertise. Discover the luxurious requirements and generous salary for this unique role in the capital.
Former President Donald Trump issues a powerful statement and directs American flags to be flown at half-staff nationwide to honour the victims of the tragic Minneapolis church shooting.
Ryanair intensifies its crackdown on oversized cabin bags by significantly increasing cash bonuses for staff who spot them at the gate. The new scheme aims to reduce delays and boost on-time performance.
NHS England deploys a unique team of 'people experts' to hospitals in South London to manage severe winter pressures, patient flow, and staff welfare during a major incident.
Exclusive research reveals a growing crisis as doctors, nurses, and healthcare professionals leave the NHS for private health insurance roles, lured by higher salaries and improved work-life balance.