HMRC failed 85 million taxpayer calls in decade
Shocking figures reveal HMRC failed to answer 85 million taxpayer calls over ten years, exposing a broken customer service system leaving millions frustrated and unheard.
Shocking figures reveal HMRC failed to answer 85 million taxpayer calls over ten years, exposing a broken customer service system leaving millions frustrated and unheard.
Exclusive: A convicted rapist was released from prison just days before a 15-year-old schoolgirl's body was discovered in a river, raising serious questions about public safety and probation decisions.
Microsoft's cloud computing platform Azure experienced widespread service disruptions, affecting businesses and users globally with login failures and connectivity issues.
Nigel Farage announces radical plan to cut Civil Service by 140,000 positions, making it easier to dismiss officials while banning diversity initiatives in sweeping Whitehall overhaul.
Labour Party escalates pressure on Cabinet Secretary Simon Case over undisclosed Conservative Party connections, demanding immediate investigation into potential conflicts of interest at the heart of government.
The Crown Prosecution Service is set for significant reforms after a damning report revealed systemic failures in case handling and communication with victims.
A London waitress went viral after publicly challenging a customer who left no gratuity. The heated exchange raises questions about tipping culture in UK hospitality.
Former Family Matters actor Darius McCarry faces serious legal troubles as judge denies bail following multiple probation violations and new criminal charges in Los Angeles.
Ofcom launches formal investigation into Royal Mail after it missed first and second class delivery targets, raising concerns about postal service reliability across the UK.
Royal Mail faces massive £5.6 million penalty after regulator Ofcom finds the postal service missed first and second class delivery targets for 2022-23, affecting millions of customers across the UK.
Major Vodafone service disruption affects mobile and broadband users nationwide. Company confirms network issues and works on resolution as frustrated customers report widespread connectivity problems.
Thousands of Vodafone broadband customers are set to receive compensation following a significant service outage that left households and businesses without internet connectivity for extended periods.
PETER HOSKIN delivers his verdict on the breathtaking new Tron instalment, praising Jared Leto's captivating performance and the film's perfect blend of visual spectacle and emotional depth in this must-see blockbuster.
Australia's second-largest telecommunications provider Optus suffered a catastrophic nationwide outage, disrupting emergency services and mistakenly sending thousands of customers to voicemail during critical situations.
Work and Pensions Secretary Mel Stride faces backlash after suggesting civil servants should implement Tory policies 'in a way that is consistent with their objectives' in major breach of ministerial code.
Prime Minister Rishi Sunak unveils controversial mandatory national service for teenagers, facing immediate backlash from opposition and military experts who question its feasibility and funding.
Exclusive: Build-A-Bear Workshop employee suspended after viral video shows shocking confrontation with customer's assistance dog in Manchester store. Disability rights groups demand action.
Discover why Proton Mail remains the gold standard for encrypted email in our comprehensive review. We tested security features, pricing, and usability to help you decide if it's right for you.
A biting social satire set in a luxury hotel where the elite get their comeuppance. Read our review of this deliciously dark comedy featuring stellar performances.
A critical intelligence gap in New York City, following the dismantling of a key Secret Service network, has sparked a major security review ahead of high-profile events.
Australian actress and comedian Nikki Osborne launches a blistering attack on Qantas after a 'disgusting' flight experience, detailing cramped seating and abysmal service in a viral social media rant that has resonated with thousands of frustrated passeng
Veteran Hollywood actor Gary Busey has been sentenced to probation and fined after pleading guilty to groping a woman at a horror film convention in New Jersey. The 80-year-old star of 'The Buddy Holly Story' avoided jail time.
The Guardian warns that chronic underfunding of community rehabilitation services is pushing the UK's justice system to breaking point, risking reoffending and public safety.
Our in-depth review of Proton Mail, the Swiss-based encrypted email service. We test its security claims, privacy features, user experience, and value for money to see if it's the ultimate choice for private communication.
Shocking new government data reveals the scale of the risk posed by violent and sexual offenders living in communities across England and Wales, with urgent calls for a reform of probation services.
Exclusive: A Nottingham man endured an 18-hour wait for an ambulance with a broken back, as East Midlands Ambulance Service declares a critical incident due to overwhelming demand and hospital handover delays.
A Nottingham hair salon's controversial 'no bad reviews' policy sparks online fury after charging a client thousands for a negative Google rating. The beauty industry debate over reputation management vs. consumer rights intensifies.
A ute was completely destroyed by a ferocious fire that erupted at a Smiths service station in Torquay, Victoria. Emergency crews battled the intense blaze, preventing a potential catastrophe. No injuries were reported.
Marcus Jordan, son of basketball icon Michael Jordan, has struck a plea deal after his DUI arrest, avoiding jail time but facing strict probation and driving restrictions.
Discover the extraordinary lengths top UK hotel concierges go to for guests, from sourcing rare vintage champagne to arranging private castle tours. The era of simple taxi bookings is over.