Delta flight emergency after slide detaches mid-air
A Delta Airlines flight from New York to Los Angeles made an emergency return after an emergency slide detached from the aircraft shortly after takeoff, prompting aviation safety concerns.
A Delta Airlines flight from New York to Los Angeles made an emergency return after an emergency slide detached from the aircraft shortly after takeoff, prompting aviation safety concerns.
A dramatic mid-air emergency unfolded as an Eastern Airways flight declared an emergency while flying over the UK, prompting a major response from emergency services and raising serious safety concerns.
A United Airlines Boeing 777 carrying 273 passengers experienced a severe mid-air emergency, plummeting dramatically before making an emergency landing in Turkey. Exclusive details reveal the terrifying moments aboard Flight UA959.
Passengers aboard a Delta Air Lines flight from Reykjavik to New York feared for their lives when an engine failure forced an emergency return to Iceland. Exclusive passenger accounts reveal the heart-stopping moments as the aircraft shuddered and plunged
A Delta Air Lines flight from Salt Lake City to Atlanta diverted to Albuquerque after a flight attendant suffered a serious medical emergency, with passengers rallying to assist the stricken crew member.
An American Airlines flight from Los Angeles to Washington DC made an emergency landing in Omaha after crew declared a mid-air emergency, with passengers reporting oxygen masks deploying and moments of panic aboard.
A United Airlines flight from Vegas to Virginia made an urgent emergency landing after the pilot suffered a serious medical emergency mid-flight, with passengers praising the calm response of cabin crew.
A Woolworths employee's heroic actions and rapid response averted potential disaster when a customer suffered a serious medical emergency in-store, showcasing remarkable presence of mind.
A landmark case in Japan sees a restaurant owner take legal action against abusive customers, challenging the country's deep-rooted service culture where customer misconduct often goes unpunished.
A KLM flight from Amsterdam to Los Angeles made an emergency landing in Canada after a female passenger suffered a medical emergency and died, sparking an investigation into in-flight medical incidents.
A top Manchester restaurant, famed for its award-winning toilets, has been forced to issue a plea to the public after becoming an unofficial tourist attraction, causing chaos for paying customers.
A Morrisons customer was left stunned after discovering her box of mince pies intended for six contained just a single pastry. The supermarket has apologised and launched an investigation into the packaging error.
New research reveals the psychological torment of being trapped on hold. Discover why the same 30-second tune can induce anxiety, anger, and a feeling of being utterly forgotten by modern customer service.
Iconic department store Macy's executes a remarkable retail revival, with shares skyrocketing after addressing customer frustrations head-on. Discover the strategy behind their impressive comeback.
Luxury car giant Jaguar Land Rover confirms a sophisticated cyber attack compromised the personal information of customers, as hackers target its cloud systems in a major data breach.
A Warwickshire businessman has been hailed a hero after his blistering Facebook response to a group of women who launched a vicious campaign of abuse against his young employees, calling their behaviour 'utterly disgusting'.
Home Bargains shoppers are in uproar over new self-service tills, with many threatening to boycott the discount retailer over what they call an 'out of hand' and frustrating shopping experience.
A Kent pub has removed ABBA's iconic hit 'Waterloo' from its digital jukebox following complaints from regulars. The decision has sparked a lively debate among locals and music fans online.
Exclusive: Emelia, the UK fashion label beloved by influencers, faces a social media storm as furious customers report months-long delivery delays, incorrect orders, and a customer service blackout, sparking demands for a trading standards investigation.
Jaguar Land Rover confirms a sophisticated cyber attack has compromised its systems, potentially exposing customer data. The luxury car giant is working with security experts to contain the breach.
A furious customer at a Birmingham wig shop launched a violent rampage, throwing displays and threatening staff after being refused a refund, in a shocking incident caught on CCTV.
Iconic US restaurant chain Cracker Barrel sparks customer fury with a controversial new logo and a simplified menu, as loyal patrons accuse the brand of abandoning its heritage.
An exclusive investigation into a luxury London nanny agency, Celina, reveals shocking customer complaints over stained baby milk bottles, unprofessional conduct, and a refusal to refund. Discover the full story of a parent's nightmare.
Nationwide Building Society issues critical warning to thousands of savers after customer data is exposed in a third-party provider breach. Here's what you need to know and do to protect your money.
A woman's expensive coat was ruined by food stains at a restaurant, igniting a fierce online debate about responsibility and etiquette. Discover the viral story that has everyone talking.
A viral social media post from a disgruntled Olive Garden customer has ignited a fiery online debate about restaurant portion sizes, value for money, and customer expectations in the UK's competitive casual dining scene.
A delivery driver for Evri has been caught in a shocking act of deception after fabricating a note from a 'struggling mum' to excuse the failed delivery of a 92-year-old's vital medical supplies.
Australian consumers have won a significant battle against fast-food giant McDonald's, forcing a major reversal on a controversial surcharge policy for its breakfast menu, in a campaign hailed as a 'huge win' for customer power.
A London cafe's ban on laptop users during peak hours ignites a fierce national conversation about the future of remote work etiquette, customer rights, and the survival of small businesses.
British Gas faces a storm of criticism after quietly removing a crucial payment buffer for thousands of customers, leaving many struggling to pay their energy bills. Find out if you're affected.