Aldi reverses decision, brings back Waves coffee after outcry
In a stunning victory for coffee lovers, Aldi Australia reverses decision to discontinue popular Waves coffee range following massive customer backlash and social media campaign.
Category : Search result: customer backlash
Cracker Barrel logo change sparks customer fury
American restaurant chain Cracker Barrel faces customer backlash after quietly altering its iconic logo, removing the distinctive crossbar from its cracker barrel imagery and triggering conspiracy theories.
GM and Ford reverse CarPlay and Android Auto ban
Major car manufacturers GM and Ford face customer backlash and perform dramatic reversals on plans to ditch popular smartphone integration systems in favour of proprietary technology.
Cracker Barrel CEO's MAGA donations spark customer backlash
American restaurant chain Cracker Barrel plunges into political firestorm as CEO's Trump donations trigger customer boycott calls and social media outrage.
Amazon Prime slammed for mocking customer's engagement ring
Online retail giant Amazon Prime has sparked outrage after a customer service representative mocked a woman's engagement ring purchase, prompting widespread criticism and calls for better staff training.
Lyft's tipping feature backlash costs business
Ride-hailing giant Lyft faces unexpected backlash as new tipping feature drives customers away, raising questions about the future of in-app gratuities in the competitive transport sector.
Japanese restaurant owner fights customer abuse in landmark case
A landmark case in Japan sees a restaurant owner take legal action against abusive customers, challenging the country's deep-rooted service culture where customer misconduct often goes unpunished.
Starbucks barista refuses Charlie Kirk over 'racist' drink
A Starbucks barista in the US refused service to conservative commentator Charlie Kirk, alleging his customised drink order was a 'racist' coded message. The incident, which Kirk broadcast to his millions of followers, has ignited a fierce debate over fre
ITV's Coldwater sparks fury as viewers switch off over 'grim' scenes
ITV's new drama Coldwater faces a viewer rebellion as brutal and distressing scenes prompt a flood of complaints and a wave of channel-switching, with fans branding it 'too grim' and 'unwatchable'.
M&S pulls 'Gin & Bear It' Christmas bauble after backlash
Marks & Spencer has swiftly removed a controversial 'Gin & Bear It' Christmas bauble from sale after shoppers slammed the decoration for seemingly promoting alcohol to children. The retail giant has issued a full apology.
Starbucks barista refuses to write 'Charlie Kirk' on cup
A Starbucks barista in the US ignited a firestorm after refusing to write 'Charlie Kirk' on a customer's cup, citing company policy. The incident, involving the conservative Turning Point USA founder, has triggered a intense debate on political bias and c
Cracker Barrel pauses store remodels after customer backlash
US dining chain Cracker Barrel halts its 'Old Country Store' modernisation programme following widespread criticism and a significant drop in quarterly sales. The future of the remodelling strategy is now under review.
Cracker Barrel halts remodels after customer backlash
US restaurant chain Cracker Barrel abruptly suspends its nationwide modernisation programme following a fierce backlash from loyal customers over drastic changes to its iconic rustic aesthetic.
Cracker Barrel's new logo sparks customer fury
Iconic US restaurant chain Cracker Barrel Old Country Store unveils a dramatic new logo, removing its famous barrel in a controversial modernisation bid that has left traditionalist customers feeling alienated and nostalgic.
Nuneaton businessman's epic clapback at vile customer abuse
A Warwickshire businessman has been hailed a hero after his blistering Facebook response to a group of women who launched a vicious campaign of abuse against his young employees, calling their behaviour 'utterly disgusting'.
Home Bargains shoppers revolt over self-service tills
Home Bargains shoppers are in uproar over new self-service tills, with many threatening to boycott the discount retailer over what they call an 'out of hand' and frustrating shopping experience.
Kent Pub Bans ABBA From Jukebox After Customer Backlash
A Kent pub has removed ABBA's iconic hit 'Waterloo' from its digital jukebox following complaints from regulars. The decision has sparked a lively debate among locals and music fans online.
Emelia Fashion label accused of 'shambolic' order delays
Exclusive: Emelia, the UK fashion label beloved by influencers, faces a social media storm as furious customers report months-long delivery delays, incorrect orders, and a customer service blackout, sparking demands for a trading standards investigation.
Jaguar Land Rover Hit by Major Cyber Attack
Jaguar Land Rover confirms a sophisticated cyber attack has compromised its systems, potentially exposing customer data. The luxury car giant is working with security experts to contain the breach.
Customer's wig shop rampage over refund refusal caught on CCTV
A furious customer at a Birmingham wig shop launched a violent rampage, throwing displays and threatening staff after being refused a refund, in a shocking incident caught on CCTV.
Cracker Barrel backlash over new logo and simplified menu
Iconic US restaurant chain Cracker Barrel sparks customer fury with a controversial new logo and a simplified menu, as loyal patrons accuse the brand of abandoning its heritage.
Luxury Nanny Agency in 'Disgusting' Baby Bottle Scandal
An exclusive investigation into a luxury London nanny agency, Celina, reveals shocking customer complaints over stained baby milk bottles, unprofessional conduct, and a refusal to refund. Discover the full story of a parent's nightmare.
Nationwide Security Breach: Urgent Alert for Savers
Nationwide Building Society issues critical warning to thousands of savers after customer data is exposed in a third-party provider breach. Here's what you need to know and do to protect your money.
£1,200 Coat Ruined in Restaurant Sparks Viral Debate
A woman's expensive coat was ruined by food stains at a restaurant, igniting a fierce online debate about responsibility and etiquette. Discover the viral story that has everyone talking.
Kim Kardashian Sparks Fury Over Trump ICE Raid Comments
Reality TV mogul Kim Kardashian faces intense criticism from Homeland Security officials and supporters after publicly condemning former President Trump's controversial ICE raids. The socialite's outspoken comments ignite a firestorm on immigration policy
Olive Garden diner's portion size complaint sparks fury
A viral social media post from a disgruntled Olive Garden customer has ignited a fiery online debate about restaurant portion sizes, value for money, and customer expectations in the UK's competitive casual dining scene.
Evri driver fakes 'struggling mum' note for failed delivery
A delivery driver for Evri has been caught in a shocking act of deception after fabricating a note from a 'struggling mum' to excuse the failed delivery of a 92-year-old's vital medical supplies.
Aussies win massive fight against McDonald's over surcharge
Australian consumers have won a significant battle against fast-food giant McDonald's, forcing a major reversal on a controversial surcharge policy for its breakfast menu, in a campaign hailed as a 'huge win' for customer power.
London Cafe's Laptop Ban Ignites Remote Work Debate
A London cafe's ban on laptop users during peak hours ignites a fierce national conversation about the future of remote work etiquette, customer rights, and the survival of small businesses.
British Gas removes customer credit buffer, sparks fury
British Gas faces a storm of criticism after quietly removing a crucial payment buffer for thousands of customers, leaving many struggling to pay their energy bills. Find out if you're affected.
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