NAB customer quits over frozen £1,500 transfer fiasco
Exclusive: A frustrated NAB customer reveals why he's abandoning the banking giant after what he calls a 'complete system failure' left him fighting for his own money.
Category : Search result: airline customer service
Primark shopper's viral plea about store etiquette
A Primark customer's emotional appeal about shopping etiquette has sparked nationwide discussion about retail behaviour and common courtesy in stores.
Budget airline strands hundreds as flights cancelled
Holiday chaos erupts as major budget carrier cancels multiple flights, leaving travellers stranded at UK airports with no accommodation or compensation.
Secret Service Scrambles to Rebuild NYC Intel Network
A critical intelligence gap in New York City, following the dismantling of a key Secret Service network, has sparked a major security review ahead of high-profile events.
Subway worker creates edible Australian flag on customer's sub
A Brisbane Subway customer was left feeling a wave of national pride when a staff member crafted a stunning edible Australian flag using carefully placed ingredients on his sub, in a heartwarming act that has since gone viral.
Starbucks barista refuses Charlie Kirk over 'racist' drink
A Starbucks barista in the US refused service to conservative commentator Charlie Kirk, alleging his customised drink order was a 'racist' coded message. The incident, which Kirk broadcast to his millions of followers, has ignited a fierce debate over fre
Nikki Osborne's scathing Qantas rant goes viral
Australian actress and comedian Nikki Osborne launches a blistering attack on Qantas after a 'disgusting' flight experience, detailing cramped seating and abysmal service in a viral social media rant that has resonated with thousands of frustrated passeng
Jetstar Denies Fault in Hand Luggage Fee Fury
Outraged Jetstar passengers are crying foul after being hit with hefty fees for hand luggage deemed overweight by airport scales. The airline denies any fault, but travellers accuse it of a 'revenue-raising scam' as the controversy escalates.
Hairdresser's Foul-Mouthed Hidden Camera Rant Exposed
A British hairdresser's shocking hidden camera meltdown, hurling foul insults at a client, has gone viral, exposing a nightmare salon experience and sparking outrage.
Starbucks barista refuses to serve Charlie Kirk's tea order
A Starbucks barista in the US refused to serve conservative commentator Charlie Kirk's 'Mint Majesty' tea, citing company policy on custom names. The incident, shared by Kirk himself, has ignited a fierce online debate about customer service and political
Starbucks barista refuses to write 'Charlie Kirk' on cup
A Starbucks barista in the US ignited a firestorm after refusing to write 'Charlie Kirk' on a customer's cup, citing company policy. The incident, involving the conservative Turning Point USA founder, has triggered a intense debate on political bias and c
Ryanair's new seating rule splits families unless they pay
Ryanair has quietly introduced a strict seating policy that could force families to pay extra to sit together. Discover the new rules and how to avoid unexpected charges on your next flight.
Amazon Driver Filmed Deliberately Crashing Van Into Car
Shocking footage captures an Amazon delivery driver in a fit of rage deliberately crashing his van into a parked car in Surrey. The victims, a young couple, were left with a £4,000 repair bill and a shocking response from the retail giant.
Harrods Shock: Customer Demands Refund For 10-Year-Old Sandwich
A woman's attempt to return a decade-old Harrods sandwich for a refund has sparked disbelief and gone viral, raising questions about consumer rights and food safety at the iconic London store.
18-Hour Ambulance Wait for Nottingham Man with Broken Back
Exclusive: A Nottingham man endured an 18-hour wait for an ambulance with a broken back, as East Midlands Ambulance Service declares a critical incident due to overwhelming demand and hospital handover delays.
Flight Attendant's Shocking Hotel Secret Exposed
A former flight attendant reveals the shocking truth behind the airline industry's worst-kept secret: the hidden costs and grim reality of crew layover hotels. Discover why that 'free' hotel room is anything but a perk.
Geelong Ute Destroyed in Dramatic Service Station Blaze
A ute was completely destroyed by a ferocious fire that erupted at a Smiths service station in Torquay, Victoria. Emergency crews battled the intense blaze, preventing a potential catastrophe. No injuries were reported.
Best Frequent Flyer Programmes for 2025 Revealed
Discover the top frequent flyer loyalty schemes for 2025. From British Airways to Virgin Atlantic, find out which airline rewards programme offers the best value, easiest upgrades, and most luxurious perks for UK travellers.
Lloyds blocks card over twin sister identity mix-up
A Lloyds Banking Group customer reveals how a system error mistakenly linked her identity to her twin sister, leaving her unable to access her new credit card and trapped in a bureaucratic loop for weeks.
UK Firms Harass Bereaved Families for Payments, Report Finds
A damning report reveals UK companies are failing bereaved customers, with families harassed for payments and forced through complex 'death admin' while grieving.
Hotel Concierges: Masters of the Impossible Request
Discover the extraordinary lengths top UK hotel concierges go to for guests, from sourcing rare vintage champagne to arranging private castle tours. The era of simple taxi bookings is over.
Major Airline Permanently Ends All Flights to Israel
A leading European carrier has announced the permanent cessation of all flights to Israel, citing prolonged security concerns and operational instability, in a significant blow to regional travel connectivity.
American ejected from UK restaurant for 'wrong' burger eating
An American tourist's visit to a London eatery turned sour when staff allegedly asked him to leave for his unconventional approach to eating a burger, sparking a fiery online debate about cultural etiquette and customer service.
Royal Mail Fury: Dead Ladybirds and Ruined Wedding Suits
Outraged customers are demanding answers from Royal Mail after a catastrophic delivery failure left packages containing dead insects, mouldy food, and ruined wedding attire. The service has been branded an 'absolute disgrace'.
Flight attendant's secret seat hack saves you money
A savvy travel insider reveals a clever cabin crew secret to dodge expensive airline seat selection fees and secure the perfect spot without spending a penny.
McDonald's drive-thru chaos: £22 for 3 burgers & 40-min wait
A frustrated father's simple McDonald's run descended into chaos after being charged £22 for three burgers and then forced to wait nearly an hour in a 'carnage' drive-thru queue.
Nationwide UK Outage Locks Millions Out of Online Accounts
A severe nationwide technical outage has left customers of major UK banks, airlines, and services unable to access their online accounts, sparking a wave of frustration and security concerns.
Ryanair Flight Cancellation: How I Won £400 Compensation
A Ryanair passenger's nightmare flight cancellation turned into a £400 victory. This definitive guide reveals the step-by-step process to claim what you're owed under UK261 regulations. Discover how to fight back against airline delays and cancellations.
Barclays charges £100 fee for 67p overdraft
A Barclays customer was left in shock after being charged a staggering £100 fee for a minuscule 67p overdraft. Read the full story of this banking scandal and how to protect yourself from similar charges.
Tesco worker scolds customer for shocking checkout offence
A Tesco employee reveals the one customer behaviour that forced them to break protocol and issue a public scolding, sparking a major debate on checkout etiquette.
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