Shein has issued an urgent recall for its Children's Wooden Acrylic Rainbow Sensory Blocks after it was discovered that the sand inside the wooden blocks may be contaminated with a small quantity of asbestos. The product does not meet the requirements of the Toys (Safety) Regulations 2011, and customers are being urged to stop using it immediately and keep it away from children.
Details of the recall
The affected product number is sk26062823339701832428, and the online listing name was Children's Wooden Acrylic Rainbow Sensory Blocks, Geometric Shape Puzzle Blocks, Colorful Sensory Grasping & Building Creative Focus Training Game Toy, Suitable For Boys & Girls Early Education Toy, Children's Day Gift, Birthday Gift.
Asbestos is a banned substance because it poses a risk to health even at low levels of exposure. In response, Shein has removed the product listing from its website and recalled the toy from customers.
Company and regulator statements
A Shein spokesperson said: "It's come to our attention that the products present a risk to health as the sand inside the four sand-filled blocks may be contaminated with a small quantity of asbestos. Asbestos is a banned substance because it poses a risk to health even at low levels of exposure. We're sincerely sorry for the inconvenience and will process a refund of the product by the same payment method used for the purchase. The return of the product is not necessary. If you have any questions, please contact us at ukcsteam@shein.co.uk."
An Office for Product Safety & Standards spokesperson said: "This product presents a risk to health as the sand inside the sand-filled blocks may be contaminated with a small quantity of asbestos. Asbestos is a banned substance because it poses a risk to health even at low levels of exposure. The products don't meet the requirements of the Toys (Safety) Regulations 2011. The product has been recalled from end users by SHEIN. Affected customers have been contacted directly by SHEIN. We recommend owners stop using this product immediately and keep it out of the reach of children. For further information, please see: https://www.shein.co.uk/ark/5343?"