The European Union has firmly rejected calls to suspend its new biometric border system, the Entry/Exit System (EES), despite mounting warnings from airports, airlines, and ports that it could cause significant delays during the peak summer holiday season. The system, which was fully launched on 10 April, requires non-EU travellers to register their passport data and facial image upon entry and exit from the Schengen Area.
Industry and Political Warnings
Airports, airlines, and port operators have expressed concerns that the EES could lead to long queues and disruptions, particularly at busy travel hubs like the Port of Dover. UK MPs have also warned of potential congestion as holiday traffic builds. The system aims to enhance border security but has been criticised for its potential impact on travel flow.
Call for Public Experiences
We are seeking input from travellers who have experienced the new system. Have you faced delays? How long did you wait? The EU has also introduced a Travel to Europe mobile app, currently operational in Sweden and Portugal, which allows non-EU travellers to pre-register their passport data and facial image up to 72 hours before travel. We want to hear about your experiences with both the kiosks and the app.
How to Share Your Story
You can submit your response via the form below or by messaging us securely. Your contributions are encrypted and only accessible to the Guardian. We will delete personal data once no longer needed. For anonymous communication, use our Secure Messaging service or contact us on WhatsApp at +447766780300. Please see our terms of service and privacy policy for more details.
